We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Broadband Outage

Options
tonyh66
tonyh66 Posts: 1,736 Forumite
Part of the Furniture 1,000 Posts Name Dropper
can someone please post the Plusnet broadband service status.
I have just switched, and cannot access most internet sites and update emails, I know they had an outage last night.
A link will be no good as I cannot access plusnets' site, just a post will do.

Comments

  • Fifer
    Fifer Posts: 59,413 Forumite
    10,000 Posts Combo Breaker
    Everything is a green tick , but there's a notice of maintenance alongside "Broadband":

    Planned Traffic Management Platform Maintenance - Wednesday 27th June 12.30am-7:00am
    26/06/2012 @ 13:02

    When's this work happening?
    Early tomorrow morning, 27th June.

    What does it affect?
    Our traffic management switches.

    How long will it take?
    Up to six hours.

    What does the work involve?
    We're in the process of upgrading/replacing all of our traffic management switches. Early tomorrow morning we will be upgrading the gateways known as pcl-ag05 and pcl-ag06. Following this work, people connecting to this gateway will have their traffic routed through the new traffic management switches.

    Am I likely to notice the work?
    You may do, yes. Any users connected to the gateway pcl-ag05 or pcl-ag06 will be briefly disconnected from the internet during the maintenance window.

    Is there anything else I need to know?
    If you have problems connecting once the maintenance is complete then we suggest logging into your router configuration pages and forcing a connection from there.

    Kind Regards,

    Bob Pullen
    Customer Support
    There's love in this world for everyone. Every rascal and son of a gun.
    It's for the many and not the few. Be sure it's out there looking for you.
    In every town, in every state. In every house and every gate.
    Wth every precious smile you make. And every act of kindness.
    Micheal Marra, 1952 - 2012
  • tonyh66
    tonyh66 Posts: 1,736 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    can I be a PITA and ask someone to check my local exchange status, I can't remember the website where you can do this (broadbandchecker or something) my exchange is FARR connected to IV2 6UB
  • Toxteth_OGrady
    Toxteth_OGrady Posts: 3,958 Forumite
    1,000 Posts Combo Breaker
    No problems reported for FARR exchange.
    604!
  • bazster
    bazster Posts: 7,436 Forumite
    1,000 Posts Combo Breaker
    I've had several disconnections in the last hour or two.
    Je suis Charlie.
  • tonyh66
    tonyh66 Posts: 1,736 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    turned out I needed to do a factory reset on my router to clear some old settings
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.