Returning Law mower? (homebase)

edited 30 November -1 at 1:00AM in Greenfingered MoneySaving
10 replies 3.9K views
bigpignibigpigni Forumite
9 Posts
edited 30 November -1 at 1:00AM in Greenfingered MoneySaving
Hi
Not sure if this is the right section but here goes

I bought a lawnmower out of homebase which cost near 300quid in March this year.

Now it meant to be self-propelled but it does not have the power to move it self lol.

To top it all off it's now starting to fall apart. Grassbox etc

Has one extremely lose wheel which wont stay at the set height no mater how tight you do the nut.

Think I have extremely good reasons to return it but since it after 30days whats my chances in a refund? or will they try and give me a replacement? Repair?

I know you people would class this as a cheap lawnmower but its only been used around 6-7 times lol

Replies

  • Returning Law mower? (homebase)

    Fight The LAW

    Hard Core!!!!!

    You Rock!
    :A:jLibertas Supra Omnia:j:A
  • DavesnaveDavesnave Forumite
    34.7K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ✭✭✭✭✭
    Articles have to be fit for their purpose under the Sale of Goods Act, and so you have a lot longer than a couple of months to complain if they don't perform.

    They also have to be 'of merchantable quality' which this doesn't seem to be, so that's a second reason to reject it.

    Don't be fobbed off with anything less than a full refund. I've found in the past that Homebase are pretty good in this respect, but I've only dealt with the one branch.
    People who don't stand for something will fall for anything.
  • SystemSystem Forumite
    177.9K Posts
    10,000 Posts Name Dropper
    ✭✭✭✭✭✭
    is it electric or petrol ?
  • bigpigni wrote: »
    Hi
    Not sure if this is the right section but here goes

    I bought a lawnmower out of homebase which cost near 300quid in March this year.

    Now it meant to be self-propelled but it does not have the power to move it self lol.

    To top it all off it's now starting to fall apart. Grassbox etc

    Has one extremely lose wheel which wont stay at the set height no mater how tight you do the nut.

    Think I have extremely good reasons to return it but since it after 30days whats my chances in a refund? or will they try and give me a replacement? Repair?

    I know you people would class this as a cheap lawnmower but its only been used around 6-7 times lol

    All goods are g'teed by law for 1 year. As long as you can prove when it was bought, take it back and demand repair or replace.
    **** I hereby relieve MSE of all legal responsibility for my post and assume personal responsible for all posts. If any Parking Pirates have a problem with my post then contact me for my solicitors address.*****
  • edited 27 June 2012 at 9:19PM
    bigpignibigpigni Forumite
    9 Posts
    edited 27 June 2012 at 9:19PM
    Was Petrol

    Just got back they where a bit cheeky saying I was rough with it. Was like new if I had cleaned the grass off it.

    Tried to push repair or exchanged it for a new one. Dint fancy taking the same make or model.

    In the end got paid a little more and got a far better lawnmower. New ones like a tank and would drag me behind it. The McCulloch couldn't even pull it self

    Was not to much fight in them I think a few have returned them lol.

    Avoid the new McCulloch lawnmowers just very bad build quality
  • bigpigni wrote: »
    Was Petrol

    Just got back they where a bit cheeky saying I was rough with it. Was like new if I had cleaned the grass off it.

    Tried to push repair or exchanged it for a new one. Dint fancy taking the same make or model.

    In the end got paid a little more and got a far better lawnmower. New ones like a tank and would drag me behind it. The McCulloch couldn't even pull it self

    Was not to much fight in them I think a few have returned them lol.

    Avoid the new McCulloch lawnmowers just very bad build quality


    Odd that, I have a 16" McCulloch petrol chain saw, its a first class bit of kit.
    **** I hereby relieve MSE of all legal responsibility for my post and assume personal responsible for all posts. If any Parking Pirates have a problem with my post then contact me for my solicitors address.*****
  • bigpignibigpigni Forumite
    9 Posts
    Odd that, I have a 16" McCulloch petrol chain saw, its a first class bit of kit.
    How old is it? Why I bought the McCulloch as i knew they where a decent brand
  • Suzy_MSuzy_M Forumite
    777 Posts
    ✭✭✭
    It may not have been a 'real' McCulloch. Homebase (and Argos - one and the same) buy the privilege of putting a well-known name on their own cheaply made products. i.e. a Qualcast labelled petrol lawnmower in Homebase has nothing in common with Qualcast manufactured lawn mowers. (Qualcast will disown the Homebase mowers)
  • hkmincahkminca Forumite
    160 Posts
    I took back a lawnmower 11 and half month after I bought it to Homebase. No problems getting a full refund. Well pleased!
This discussion has been closed.
Latest MSE News and Guides

17 Netflix hacks

Cut costs & get more from your subscription

MSE Guides

Beauty Advent calendar round-up

Incl M&S calendar release date

MSE Deals