What are my rights?????

Can anyone help me???

Im trying to get My Credit card Number i have contacted Lloyds tsb who are refusing to give me any details, I only know the Last 4 digits
as the account is now no longer in use but surely they would have this on system its so annoying its for a PPI Claim so how do i get lloyds to Confirm the credit card number i have no paperwork ?????????
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Comments

  • ahxcjb
    ahxcjb Posts: 209 Forumite
    Can anyone help me???

    Im trying to get My Credit card Number i have contacted Lloyds tsb who are refusing to give me any details, I only know the Last 4 digits
    as the account is now no longer in use but surely they would have this on system its so annoying its for a PPI Claim so how do i get lloyds to Confirm the credit card number i have no paperwork ?????????

    WHY do you have no paperwork?
  • InsideInsurance
    InsideInsurance Posts: 22,460 Forumite
    10,000 Posts Combo Breaker
    Did you used to pay by Direct Debit? Look at the reference number on your bank statements if you did. Certainly RBS and Barclaycard use your card number.

    Alternatively you can do a SAR request under the Data Protection Act for £10 and that will give it you along with a lot of other information
  • I have no Paperwork because it went to Debt Collector
    So i destroyed all paperwork from Lloyds However they mis sold me PPi
  • TadleyBaggie
    TadleyBaggie Posts: 6,532 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I have no Paperwork because it went to Debt Collector
    So i destroyed all paperwork from Lloyds
    Why? Makes no sense to me, once it has been sold on you need to make sure you aren't being shafted. Keeping all the evidence should be the first step.
  • electrobix99
    electrobix99 Posts: 323 Forumite
    Did you used to pay by Direct Debit? Look at the reference number on your bank statements if you did. Certainly RBS and Barclaycard use your card number.

    Alternatively you can do a SAR request under the Data Protection Act for £10 and that will give it you along with a lot of other information

    From the sounds of it he did not pay at all :rotfl:
    Total Debt Feb 2012 [STRIKE]£12,153[/STRIKE] 10674 16.5% Paid

    Halifax Credit Card £4448.6. Loan 1 £3000. Loan 2 £2696.13.

    Aiming to be debt free by 31/12/2013.
  • missprice
    missprice Posts: 3,736 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I have just tried this over the phone too for different reason mind but they have told me to write in.
    Was told to write in to request details hth
    63 mortgage payments to go.

    Zero wins 2016 😥
  • InsideInsurance
    InsideInsurance Posts: 22,460 Forumite
    10,000 Posts Combo Breaker
    From the sounds of it he did not pay at all :rotfl:

    May still have set up the DD initially to give the illusion of good intentions :p
  • I have just tried this over the phone too for different reason mind but they have told me to write in.
    Was told to write in to request details hth @missprice


    Yeah i called them then went into a lloyds Tsb branch and they told me to write in
    thing is now they are not giving me the details i require ???
    So think you will have same problem as me
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    why not ask the debt collectors your paying your debt to?
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • opinions4u
    opinions4u Posts: 19,411 Forumite
    Just provide name and address and I'm sure the PPI chaps will track down the account.
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