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William Hill cc'd my email address into a group email to strangers!!

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i recently had cause to complain to William Hill betting. i emailed their 'feedback, contact us' address to vent my complaint.

3 days later recieved a email saying they were to busy to reply straight away and they will look at my complaint soon. they had also cc'd over a dozen other peoples email addresses into it and sent the same email to them.

surley this is a breach of data protection? ive emailed my new cc'd 'friends' and told them all to complian, again, to william hill!

Comments

  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They won't take your complaint seriously, I emailed the financial director when I had a problem (Friend had his email address). I was given the brush off and a £5 voucher.

    I don't know how they make money when they have so many staff who spend most of their time on the phone ignoring customers and have an attitude problem.

    Report it to the Information Commission http://www.ico.gov.uk/
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