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Virgin Media Cable Installation Damage
ianwill71
Posts: 2 Newbie
I recently had a Virgin Media Cable installation which I quickly cancelled within the 28 days due to poor service.
When the cabling was installed (on the 1st June) they temporarily removed individual red bricks on my driveway and made a trench to run the cable through and then replaced the bricks.
When the bricks were removed and the trench made, cement dust from the sawing permanently covered a considerable section of my red brick driveway. This dust was not swept away or cleaned and has set permanently on the red bricks, turning them white. A portion of the bricks now need to be replaced as a result of this damage.
Should I go back to Virgin Media to cover the cost of this? Not sure what to do. Any advice appreciated.
When the cabling was installed (on the 1st June) they temporarily removed individual red bricks on my driveway and made a trench to run the cable through and then replaced the bricks.
When the bricks were removed and the trench made, cement dust from the sawing permanently covered a considerable section of my red brick driveway. This dust was not swept away or cleaned and has set permanently on the red bricks, turning them white. A portion of the bricks now need to be replaced as a result of this damage.
Should I go back to Virgin Media to cover the cost of this? Not sure what to do. Any advice appreciated.
0
Comments
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Jet washing will clean it all off. You'll be lucky to get Virgin to replace your driveway.Eat vegetables and fear no creditors, rather than eat duck and hide.0
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Dust is not damage0
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Dust shouldn't be or cause damage - and if it was just everyday dust I'd sweep it away of course. But in this case it has damaged the red bricks because they are now white and no scrubbing or sweeping will get rid of that. They should have cleaned up after themselves. It was shoddy service.
Will try jet washing - thanks for the tip. But will all the rain we had recently I fear it is permanently set.0
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