Blue screen

ankspon

When i started my laptop i got a blue screen with loads of information on it but before i could read it the laptop restarted and seemed to be ok after that,is there anyway i can find out what the problem was/is?

Duk

Hi,

Have you installed/removed any hardware, Memory, HDD etc

1) Check windows event viewer

2) get memory dump after BSOD (Blue Screen of Death), Usually located on c:\ root

3) try and get the last 4 digits of the hex code next time it BSOD's usually 0x0000xxxx

You can usually do a search on google for that.

Most common causes for this are issues with memory, Else do a system restore on windows as the registry may have been corrupted if not shut down correctly. if this has only happened once and has stopped happening it could also be a corrupt page file which will have been overwritten when windows reboots.

Good Luck

bazster

Don't worry too much, it might've been just a one-off as Duk suggests. It's a salutary reminder though to back up everything regularly, if you don't already do so.

-TangleFoot-

ankspon wrote: »

is there anyway i can find out what the problem was/is?

Try this; Windows' Event Viewer isn't exactly intuitive.

cufc_mike

ankspon wrote: »

When i started my laptop i got a blue screen with loads of information on it but before i could read it the laptop restarted

Go to Start -> right-click on My Computer/Computer and select "Properties". From there, go into Advanced Settings, then choose "Settings" under the Startup and Recovery section, and uncheck the option to "Automatically Restart".

If the problem re-occurs, your Blue screen will remain on until you restart the laptop yourself. It's highly likely that the information displayed will make little/no sense. Event Viewer is your best bet at establishing what the problem is/was.

Right-click on My Computer/Computer, and select "Manage". From there, choose Event Viewer from the left hand menu, and open up the System/Application logs - these will highlight any errors.

Your best bet is uploading a dump file to the internet next time the problem occurs, and letting somebody establish what was causing the problem for you. If the issue has only happened once, it may just be a one-off, in which case don't worry.

ankspon

-TangleFoot- wrote: »

Try this; Windows' Event Viewer isn't exactly intuitive.

I did this and it said memory dump was enabled but it had no dump file(i think),i followed the info to correct it so hopefully that was it,thanks.