Skype problem with sound?

blackcloud

We are just wondering what could be the problem as whenever my fiance and I talk her volume is really low, then all of a sudden it will go high for no reason, the low for no reason. Then if she brings up a webpage theres a screeching noise. She has bought new head phones, a new mic etc...still no difference. A new USB, no difference. Her internet speed is fast. We have checked the microphone levels on the PS and they are fine and checked them on skype. Dont know what else to do as the problem is at her end not mine. Her camera goes off and on oftern too. She has plenty of memory space on her PC. She can hear and see me just fine.

Any help would be appreciated.

Neil49

If she is connected to the router by wifi it could be interference from other users on the same router channel that is swamping her signal.

She could try downloading a program called inSSIDer which shows which channels all routers within reach are using. if the program shows other routers swamping her signal then she needs to change it to one least affected.

The 3 main channel numbers are 1, 6 and 11

Hope this helps.

Dussed

Check your speaker settings under Tools>Options, if the automatic thing is checked, uncheck it. It's the biggest pain in the back side going. Make sure the slider is all the way up, and when you want to adjust the volume, just use your normal volume controls.