We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Opodo and name correction

I booked 2 flights with opodo to Bangkok in Ovt. Jowever when receiving the confirmation email i noticed that the last letter of a surname is wrong- a U instead of a Y

I tried to phone them immediately but told customer services closed at 2pm on a Sunday so I emailed them through their wenform but not so much as an acknowledgement in return

Now obviosly I wuill phone agaimn first thing in thre morning but has anyone had experience of gow likely they are to ch\arge me a fortune to correct this- usaed all savings to pay for flights

Comments

  • richardw
    richardw Posts: 19,470 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Try and call them again when they open in the morning.
    Posts are not advice and must not be relied upon.
  • Bob_the_Saver
    Bob_the_Saver Posts: 5,610 Forumite
    edited 24 June 2012 at 8:52PM
    I booked 2 flights with opodo to Bangkok in Ovt. Jowever when receiving the confirmation email i noticed that the last letter of a surname is wrong- a U instead of a Y

    I tried to phone them immediately but told customer services closed at 2pm on a Sunday so I emailed them through their wenform but not so much as an acknowledgement in return

    Now obviosly I wuill phone agaimn first thing in thre morning but has anyone had experience of gow likely they are to ch\arge me a fortune to correct this- usaed all savings to pay for flights

    I wonder how this could happen.
  • SaveTheEuro
    SaveTheEuro Posts: 993 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    I booked 2 flights with opodo to Bangkok in Ovt. Jowever when receiving the confirmation email i noticed that the last letter of a surname is wrong- a U instead of a Y

    I tried to phone them immediately but told customer services closed at 2pm on a Sunday so I emailed them through their wenform but not so much as an acknowledgement in return

    Now obviosly I wuill phone agaimn first thing in thre morning but has anyone had experience of gow likely they are to ch\arge me a fortune to correct this- usaed all savings to pay for flights

    Y, u r a 1
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247K Work, Benefits & Business
  • 603.7K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.