webpage won't load-virus warning

choccyface

Hi, My dad is having problems with his pc. he has avast free edition on there. Every time he types in thomascook holidays, and clicks on one of the results, he gets a red pop up window from avast and the page closes - all other pages are fine to load. He only got the message after his free avast came up for renewal.

he's done a full scan with avast - nothing showing
full scan with malaware bytes - nothing showing
he's running windows7
He gets the same message whether it be in IE or firefox

the message he gets is:

c:\programfiles(x86)\scansoft\omnipagesE4.0\opproger.clm\>#topicserror42136{chmarchive15corrupted}


He's not very technical, so any help and advice would be appreciated!!

thanks.

waddler_8

https://forums.moneysavingexpert.com/discussion/4031135

poppie123

Is he still getting the Avast warning?

I have been trying to get onto Thomas Cook since yesterday and i posted about 10 mins ago to say Avast was no longer blocking it.

Can anyone else who uses Avast get on there ok now?

Thanks