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Travel Insurance - making a claim
playaz
Posts: 270 Forumite
Hi - I've just come back from holiday in Spain and my camcorder was damaged during the trip and no longer works.
I've got travel insurance and after reading the terms and conditions it states the following :-
To be able to claim, a written report is required to support the loss/theft/damage. For example, from the local police or from
the transport carrier. This must be obtained within 24 hours of discovery.
I didn't realise this at the time and have returned back to the UK so do not have any chance of actually getting this from the local Spanish police (not sure they'd be interested anyway).
Can anyone provide me any advice on how best to approach this? The camera isn't like a heirloom or anything and I did save the data on it but it did cost me quite a bit of money a few years ago.
Thanks in advance
I've got travel insurance and after reading the terms and conditions it states the following :-
To be able to claim, a written report is required to support the loss/theft/damage. For example, from the local police or from
the transport carrier. This must be obtained within 24 hours of discovery.
I didn't realise this at the time and have returned back to the UK so do not have any chance of actually getting this from the local Spanish police (not sure they'd be interested anyway).
Can anyone provide me any advice on how best to approach this? The camera isn't like a heirloom or anything and I did save the data on it but it did cost me quite a bit of money a few years ago.
Thanks in advance
0
Comments
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Why not ring the insurance company, if no joy there, see if you are insured under your household insurance policy.make the most of it, we are only here for the weekend.
and we will never, ever return.0 -
How was it damaged?0
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mynameistallulah wrote: »How was it damaged?
It was water damage - a bottle of pop leaked and the contents 'luckily' missed my tablet which was placed at the top of my hand luggage but unfortunately the camcorder wasn't so lucky.0 -
It was water damage - a bottle of pop leaked and the contents 'luckily' missed my tablet which was placed at the top of my hand luggage but unfortunately the camcorder wasn't so lucky.
I've just checked MY travel & medical Insurance documentation/instructions, they says ALWAYS take tablets with water - so it must be their fault.0 -
Can anyone provide me any advice on how best to approach this? The camera isn't like a heirloom or anything and I did save the data on it but it did cost me quite a bit of money a few years ago.
If it is a few years old it will probably be worth next to nothing so may not even be worth paying out the excess?0
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