We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Yodel - what do i do?
Options
laurence.cockayne
Posts: 15 Forumite
Hi,
It seems to be common for the Yodel/HDNL tracking service to state that a product has been delivered when it has not.
My tracking status is delivered on weds, when i was in fact working away on weds and my partner was away on holiday.
Where do i stand with this. Do i contact HDNL or the company i purchased the item from (Office)?
Thanks
It seems to be common for the Yodel/HDNL tracking service to state that a product has been delivered when it has not.
My tracking status is delivered on weds, when i was in fact working away on weds and my partner was away on holiday.
Where do i stand with this. Do i contact HDNL or the company i purchased the item from (Office)?
Thanks
0
Comments
-
My understanding is that you contact the company from where you made the purchase from as they maintain full responsibility until the item has actually been received by the customer. They are the customer of Yodel etc. It would be different if they left an attempted delivery card etc.0
-
Had the same problem with Yodel, contacted seller (amazon) and they sent out a replacement. First tried to contact local Yodel depot but never got a reply.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards