Samsung europa internet problem

mavon

I`ve just had my samsung europa back from repair and now I can`t get onto the internet.I tried going into market to download apps cos the ones i had have been lost.It asks for my google account and then says there is no wifi connection:mad:

russell_e

I presume you have checked that wifi is enabled & you have reconnected it to your wireless network?

mavon

won`t connect to either

russell_e

I'm not with you, what do you mean by won't connect to either?

mavon

going into settings then wireless & networks,wifi settings.Wifi is ticked.In wifi networks it says disabled by my network with virgin media so click on connect.It says connecting,,secured with WPA\WPA2 PSK.Then it takes me to password which i enter it then takes me back again.Going around in circles

russell_e

have you tried disabling then re-enabling wifi?

mavon

yes done that

mavon

even changed my googlemail password ,as i seem to remember doing that when i had a problem before

russell_e

Can you disable the security on the router & try again.

Don't forget to re-enable it!

mavon

just been on chat with o2 guru,talked me through a lot of things .Finally tried my sim in sons phone and it connects to internet so it is my phone thats at fault.Only had it back today.Problem I now have is I had it unlocked.The repair centre obviously didnt pick up on this and honoured my warrenty but will they still when i take it back.

Bluejohn69

Hi, I had a similar problem, turned out I was getting confused with my internet provider password - and the 10 digit number on the back of my router box - your mobile phone is looking for a 10 digit number not a password, just turn your router box over and you'll see the number - try keying that number into your phone and you'll be sorted

Cheers pal
:beer: