Rules about Paper-Free Statements

danjourno

Hi,

I have an Amazon Mastercard. Its an online only account so no paper statements.

They've currently got a technical issue with no idea when it will be resolved. Some people are unable to access their statements. All they can give me is the statement balance.

I want to make sure all the transactions are valid and reclaim any business transactions from my work. Since some business transactions are recurring transactions (some for international companies), I don't know what the £ figures are.

The rules need changing! This happened once with Barclaycard.

If they are unable to provide a copy of my statement, why would I be subject to paying by the due date?

They basically have no motivation to provide me with a statement.

Thanks
Dan

StuC75

had this on my virgin card - go to the account maintain screen & compose message , and should get online chat window - from this have been able to request a mailed statement - they offered this on my virgin account,, so sure they ought to be able to offer the same facility on the amazon cards..

danjourno

Just spoken to MBNA Amazon.

They've got no idea when the problem will be fixed and they are unable to order a paper copy because of the same technical fault.

All they can tell me is the statement balance.

I miss the old days.