Kenwood microwave bubbled interior

newtoitall

Got a kenwood k25mss10 microwave 18 months ago. Last few weeks noticed that the ceiling inside the microwave looks as though its started to bubble and solidified. Almost like when lots of solder goes hard. I'm concerned that this shouldn't be happening and also concerned that if this is some sort of special protective coating does it mean the microwave is unsafe?

If its a defect then would I be within my rights to get it repaired or replaced? Got it from Currys with the standard 12 month warranty.

Thanks.

CurrysPCWorld_company_representative

Hi Newtoitall,

Thanks for taking the time to post.

I am sorry to read that your microwave has developed a fault. If you would like to email me the details of your product to [EMAIL="letusknow@knowhow.com"]letusknow@knowhow.com[/EMAIL] (also in my bio) please include the date of purchase, branch number and receipt number and I will be able to look into this further for you.

All the Best,

Paul
The KNOWHOW Team.

abankerbutnotafatcat

We have the same thing with our Samsung microwave, 18 months old and bought from Argos.

newtoitall

CurrysPCWorld_company_representative wrote: »

Hi Newtoitall,

Thanks for taking the time to post.

I am sorry to read that your microwave has developed a fault. If you would like to email me the details of your product to [EMAIL="letusknow@knowhow.com"]letusknow@knowhow.com[/EMAIL] (also in my bio) please include the date of purchase, branch number and receipt number and I will be able to look into this further for you.

All the Best,

Paul
The KNOWHOW Team.

Thanks, I have emailed to the address.

CurrysPCWorld_company_representative

I have responded to your email that you have sent.

I hope that you find what I have suggested reasonable.

(please don't forget to thank us if you think we have helped you)

Regards,

Paul
The KNOWHOW team

newtoitall

CurrysPCWorld_company_representative wrote: »

I have responded to your email that you have sent.

I hope that you find what I have suggested reasonable.

(please don't forget to thank us if you think we have helped you)

Regards,

Paul
The KNOWHOW team

Thanks for such prompt service!