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What on earth is this - unauthorised payment to "Class Live"?!
WinterRose_2
Posts: 7 Forumite
So I checked my uncle's online banking (we live together and I am currently helping him with his finances/budgeting etc) - and found two card payments to "CLASS LIVE", which he swears he didn't authorise, and I can't find any information about this company on the Web. What on earth is Class Live? How can I find it or ask for a refund? Could this mean that my uncle's account has been hacked or something?
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Comments
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A further £365 has gone missing from his "available" balance. This is really worrying.0
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Hi,
contact his bank see if they can give you any info, though they might want to speak to your uncle, data protection.0 -
If he didn't make the transactions then call your banks fraud department immediately and tell them about the transactions. If they want to be extremely picky, they could see you logged into internet banking and saw the unauthorised transactions but failed to act (within a reasonable time) therefore making you negligent in your account conduct.0
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If he didn't make the transactions then call your banks fraud department immediately and tell them about the transactions. If they want to be extremely picky, they could see you logged into internet banking and saw the unauthorised transactions but failed to act (within a reasonable time) therefore making you negligent in your account conduct.
The payments only went out today - they were processed 2 hours ago. As for the lost £365, I have no idea. We're going to the bank ASAP.0
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