Credit card refund for used car

lyneey75

Hi all,

I bought a second hand car from a dealer last friday, £300 paid in cash and £1150+£35 charge paid by credit card. The car had a major fault and resulted in me getting a refund for the vehicle but the dealer would not refund me for the £50 petrol that I had put in it or for the £35 credit card charge so due to no fault of my own I am now out of pocket by £85. Is there anything I can do about this or is it just another one of lifes expensive lessons?

Thank you
Lynda

s_b

after reading about all the nasty car dealers in the world via this site i think you did well to get a refund
of course if you had called in at mine i would have given you £20 for all that juice before you stuck it back up his pitch:D

YorkshireBoy

Was the £1,150 refunded back to your credit card, the same one you used for the original transaction? If it was then the fee should also be refunded (because the dealer will get his fee back).

I think you'll probably have to kiss the £50 petrol money goodbye, unless you can somehow get the card provider to treat it as a 'consequential loss' under a section 75 claim.

lyneey75

Thanks for the replies, the credit card refund went to the same card. I have to go to the garage that were trying to fix it tomorrow (The ECU was duff) to collect my personal belongings that are still in the car. I have asked the mechanic if he has the facility to transfer the fuel into my partners car but he said it has an anti syphoning mechanism. I will contact the credit card company tomorrow (Barclaycard) and see if they can help in any way, it will be a difficult conversation though as their customer services seems to be in the far east.

waynedance

YorkshireBoy wrote: »

Was the £1,150 refunded back to your credit card, the same one you used for the original transaction? If it was then the fee should also be refunded (because the dealer will get his fee back).

I think you'll probably have to kiss the £50 petrol money goodbye, unless you can somehow get the card provider to treat it as a 'consequential loss' under a section 75 claim.

There would be a fee for doing a refund, doh!! bloody banks.

We get charged 1.05% for debit and credit cards and 1.8% for premium/business cards. So I guess someone on crap rates would have no more than 1.5%ish for normal cards.
Looks like you were charged 3%.

He would have to still pay all the card processing charges so swings and round about's (is that the saying?).

Only conciliation is I guess he is going to be more out of pocket in the long run if the car does have a major expensive fault.

fivetide

How much tax is on it? I'd have the disc away if you are going back for personal stuff..

5t.

missile

I would think myself lucky to have got the refund and forget the rest.

s_b

fivetide wrote: »

How much tax is on it? I'd have the disc away if you are going back for personal stuff..

5t.

why not take the wheels too and leave car on a pallet
i will have the battery please
george wants the radiator
mary says what kind of cd player is it