Morgan Stanley

j0nathon2

Does anybody know how long it takes for Morgan Stanley to come to a decision?

I filled in an application online on Saturday 10th March. I got a confirmation by email that the application was received.

I have heard nothing since.

I also notice that since last weekend their website hasn't taken any online applications?

CopperPlate_2

It took me about a month from applying to getting my cards. I wasn't told whether I had been accepted, I had to phone to find out for myself, and the cards arrived about four weeks or longer from memory after I'd applied. Not the fastest operation in the world.

j0nathon2

I might give them a ring, but it makes me feel better (the amount of times I receive other people's post in the morning, I sometimes wonder who is receiving mine).

kuohu

I applied for a card on the 19 Feb, got the welcome letter on 26 Feb and the card a few days later I think. I didn't have to send any ID or anything. Since then I have done the BT with Egg Money, moved the money to Egg Savings, withdrawn to a current account, and then settled a loan with it. (Was all complete by Wednesday of this week).

So all in all I'm really happy with how quick everything has happened.

Jon - based on my experience then, you should be receiving an email or letter from them very soon.

skybluesaver

Same here. They took ages to get back to me but once you're a customer i have found they have one of the best customer service departments.
Hope you hear back from them soon.

j0nathon2

Thanks, the card (and pin????) arrived this morning.

I was half expecting them to decline me as I have no credit rating (GE Money declined me about 4 months ago).

My only purpose is to make sure I have a credit rating going forward, I will always pay it off in full with direct debit. For the last 10 years I have paid for everything with cash, and realised that if I need credit it might not be easy.

Caveat_Emptor_(CE)

From on-line application to receiving the card it took nine weeks.
They then told me that my 3 month triple cash back period started on the day of on-line application. I argued and they agreed to start it from receipt of card.
They also wrongly calculated my cash back amount due.

Smilers_2

I applied for mine on the 10th March had a phone call on 12th Asking a couple of questions and telling me the T&C's had changed so would need to sign some paperwork and send it back before I can get a card...

Still waiting for the paperwork, phoned up today, should be sent out tomorrow apparently, so there appears to be a delay for re-printing!