PPI claim against Barclays Bank

stamford5957

Hi there - I'm new to this site and have found it very informative in making PPI claims to Marks, Halifax and GE Capital. I also had several loans with Barclays Bank in the late 1990s but cannot find my loan agreements. I sent them the SAR letter + a £10 cheque and they replied sending me only 6 years of statements (which I already have). I'm asking if anyone has had any success in getting their details beyond 6 years from Barclays and is there is another letter I can send to them. I'm determined not to give this claim up. Thanks

dunstonh

If they only hold records for 6 years then there is no other way unless you use your own records.

stamford5957

dunstonh wrote: »

If they only hold records for 6 years then there is no other way unless you use your own records.

Thanks - but I've only got paperwork going back since 2003, that's why I was able to give correct details to Marks, GE Capital and Halifax. Do you know if there are any credit check companies that keep records longer than 6 years?

[Deleted User]

If they only hold records for 6 years then there is no other way unless you use your own records.

dunstonh

Do you know if there are any credit check companies that keep records longer than 6 years?

It would be a data protection breach for them to hold the sort of data you need. So, no.

eeeeeee

i got over 700 pages back from barclays bank .. sent to me by dhl going back too 1999 ; hope this helps

stamford5957

eeeeeee wrote: »

i got over 700 pages back from barclays bank .. sent to me by dhl going back too 1999 ; hope this helps

Thanks - sent them another letter requesting they send me proof that my pre-2006 documents have been destroyed...that was over 2 weeks ago and still waiting for them to reply. Funny how Barclaycard was able to send me a copy of my agreement I signed in 1979!

[Deleted User]

stamford5957 wrote: »

I sent them another letter requesting they send me proof that my pre-2006 documents have been destroyed

Since you have no entitlement to such "proof", I wouldn't be holding my breath for their reply!


The only way to ensure they divulge all information they have on you is to request a Subject Access Request (SAR), this is the nearest you'll get to "proof" that any information not disclosed has been destroyed.

As you've already done this, I now think you're wasting your time.

dunstonh

Since you have no entitlement to such "proof", I wouldn't be holding my breath for their reply!

Plus, how do you prove that you have nothing?

[Deleted User]

dunstonh wrote: »

Plus, how do you prove that you have nothing?

My thoughts exactly!

stamford5957

dunstonh wrote: »

Plus, how do you prove that you have nothing?

.

I wrote requesting this...."I would like you to produce evidence of destruction of these documents certified by a registered data controller within your organisation as is required under the Civil Evidence Act 1995. This acts requires banks and other institutions to keep auditable records on documentation they hold and includes certification of destruction...." I know I know, but you never know.