Holiday extras.com money back promise

nickyd186

Hi has anyone been successful in getting the airport parking for free from holiday extras under there "free if you find it for less " promise. I've just been searching and found lots of websites that prices are cheaper. I've read their terms for the offer and cant really find a catch. I was wondering if anyone have had success or failure with it before going ahead and booking with them, then claiming back the cost.
thanks in advance

photome

Sorry, but our guarantee excludes the following:

• 1. Insurance products
• 2. Coach travel
• 3. Car hire
• 4. Theme park breaks
• 5. Prices from other suppliers conditional on buying other products
• 6. Prices that are part of a customer loyalty, members' or loyalty reward scheme
• 7. Prices that are part of a staff discount scheme
• 8. Prices that are part of any other discount or special offer deal
• 9. Hotel with coach products
• 10. Hotels or parking in the Republic of Ireland
• 11. London city centre hotels
• 12. Rail packages
• 13. London city centre parking
• 14. Overseas lounges

Do any of the prices you have found that are cheaper fall under point 8

apt

I succeeded once, but once they cheated me. Take a screen shot to prove the price. Check that the conditions are the same.

nickyd186

some i've looked at say todays price doesnt state discount or how much

budgetflyer

Yes Ive claimed twice successfully for hotels only booking.
Failed once for Holiday inn Manchester Airport +15 Days parking. Holiday Extras use off hotel parking where as my competing price included on hotel parking.They did cancel the booking and refund me my money though.

lexilex

I used Holiday Extras last year for parking. Found it cheaper the same night. Emailed them a screen shot, and received a phone call to tell me they would be giving me a full refund. The only downside is they don't do this until you arrive back. You have to give them a ring when you get home and then they process the refund.

I've booked through Essential Travel this year, who have a similar price guarantee. I've just had confirmation that then have approved my price match. These seem the better option as they are refunding immediately, I don't have to wait until I get home which means I can put the money towards spending money instead.

lexilex

Oh, and if you are only booking with them in the hope of taking advantage of the price guarantee, make sure you pay extra for the cancellation. Normally it's only something like 50p anyway.