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talk talk

:mad:can someone explain to me why I have just been told by Talk-Talk that I can not have the 'corking great offer' because "there are to MANY Talk-Talk users in my area. I live in a small village in Hampshire!!

Comments

  • p999j
    p999j Posts: 185 Forumite
    I would avoid Talk talk- their customer service is appallingly bad.
    e.g.
    http://www.reviewcentre.com/reviews98376.html


    http://www.ciao.co.uk/TalkTalk__Review_5607557
    "To exercise power costs effort and demands courage." Oscar Wilde

    "There is no road too long to the man who advances deliberately and without undue haste" Jean de La Bruyère

    "Compassion will cure more sins than condemnation." Henry Ward Beecher
  • haynick
    haynick Posts: 521 Forumite
    Me thinks not a grabbit!
    But agree talk talk are awful.
  • notbritishgas
    notbritishgas Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    You only get the cheap Talk Talk deals if they have installed their own equipment in the exchange and unbundled the line (LLU).

    I suspect there is one of 2 reasons why you cannot get it:

    1) They have not LLU'd your exchange.

    2) They have LLU'd your exchange but all of the equipment they have installed in it is being used by their customers.

    If you look on the Samknows website it will tell you if TT have unbundled your exchange.

    www.samknows.com/broadband/broadband_checke
  • saraann21
    saraann21 Posts: 249 Forumite
    I've been Money Tipped!
    terrible customer service,wouldn't use them again if i was paid to!and i had to pay £60 to get the thing they put on your line removed when my contract ended.avoid at all cost!!!!
  • jhp
    jhp Posts: 2,342 Forumite
    Sounds like all there exchange eqpt is being utilised. Wouldnt lose too much sleep about not being able to use them.:D
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