Windows Live Essentials Update

10_66

I run my email accounts through Windows Live Mail, and the last time I was prompted to do a Windows Live Essentials update, it wiped all of my contacts, including the contacts folder, and I had to carry out a system restore to a date prior to the update, which fortunaetly resolved the problem. However, when I tried clicking on Windows Live Mail today, it won't even open and a box appears and tells me to click to install the latest update for Windows Live Essentials. I only use the Windows Live Mail, haven't a clue what the Essentials bit is. I don't want to have to remove and reinstall it all as it took me hours to install it in the first place as I'm not at all technical, and I don't want to have to import everything all over again.

Does anyone know if there's anything else I can do, please?

-TangleFoot-

You could make a backup?

Alternatively:

1. Install Thunderbird or similar
2. Import everything from WLM
3. Make sure you got everything
4. Uninstall WLM
5. Restart computer
6. Install update(s)
7. Create new identity using IMAP instead of POP.

10_66

Thanks for your reply, sorry, but I don't know what IMAP & POP are (they sound like some sort of 70's bands!). I'm getting to the point where I think I'll just stop using the email for which I have to use WLM and just use the one where I can access by just going online instead, it has to be easier! I'm technically challenged I'm afraid!

-TangleFoot-

10_66 wrote: »

I don't know what IMAP & POP are

They're just methods of accessing email accounts. POP downloads a copy and (usually) deletes the original whereas IMAP simply mirrors what's on the mail server.

The latter is similar to webmail in one respect: you don't need to back up your messages. Of course, if you use webmail you can transfer all your contacts too...