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Closing CitiBank account - did they offer anything?

I know that a lot of people closed their CitiBank accounts because of the fees they introduced.

Did CitiBank try to keep you, and offer you something?

Which account were you closing — USD, EUR or GBP?

Comments

  • Jew
    Jew Posts: 276 Forumite
    Bump Bump Bump Bump
  • Hazzanet
    Hazzanet Posts: 1,725 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 3 July 2012 at 10:03PM
    I closed all three.

    They offered me a cheque for the balances and their best wishes for the future.
    4358
  • MoneySaverLog
    MoneySaverLog Posts: 3,232 Forumite
    No nothing for me, was not expecting anything the accounts have been dormant for several years with a pound in them. Just closed them in the last 6 months, no point having them really.
  • InsideInsurance
    InsideInsurance Posts: 22,460 Forumite
    10,000 Posts Combo Breaker
    My experience, as a fairly regular switcher of financial institutions is that none of them made any attempt at all to retain my business. Closing my santander credit card was even all done by the IVR without even talking to a human being!
  • Jew
    Jew Posts: 276 Forumite
    Thanks all!

    Good to know.

    They didn't offer me anything either. Good riddance though because their customer service sucked. And to have to pay for that...
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