How long should I allow for buyer to arrange collection?

MamaMoo_2

Hi.
I sold an item for collection on Friday afternoon. The winner put their bid in about 5-10 minutes before the end of the auction.
After he won, I sent him an email asking him to arrange collection, and have heard nowt since.
I'm just wondering how long I should leave it before contacting him again, or relisting the item?
Thanks

soolin

MamaMoo wrote: »

Hi.
I sold an item for collection on Friday afternoon. The winner put their bid in about 5-10 minutes before the end of the auction.
After he won, I sent him an email asking him to arrange collection, and have heard nowt since.
I'm just wondering how long I should leave it before contacting him again, or relisting the item?
Thanks

Exactly the same time frames apply as to a posted item. You've got fees to pay on this sale and if you relist and sell again you'll have 2 lots of fees and potentially two buyers both able to leave feedback.

Crowqueen

I think collection sellers should be a bit patient - buyer might have to arrange suitable transport, find a convenient time etc. There are more logistics on their side than there are with postal sales, and you want this sale to go through rather than have to relist and cope with the fallout.

I would give them a few more days than usual. Since it's Monday, I'd give them until midweek to sort it out.