Flash player issues

Spendaholic_Chick

A few weeks or so ago, videos and forms stopped working on my laptop. I get the message that flash player needs to be installed, but can't seem to install it.

Someone suggested it was an update problem and that I should use another browser, but I would rather not if I can help it. Any ideas, anyone?

santer_2

This link is for the 32 bit version of flash player for Internet Explorer

http://filehippo.com/download_flashplayer_ie/

You should be able to download it, click save, then close the browser before installing it

The other versions are listed on the page

Spendaholic_Chick

hi, thanks for that. I get the same message I've been getting before - option to open or save. When i save as, it downloads then won't open from my laptop to run. Any ideas?

santer_2

Were you trying to install it from here before?

http://get.adobe.com/flashplayer/

If not, try it, remove the tick for McAfee scan plus and select either 32 or 64 bit

It says you may need to disable the anti virus to install it, so you could try that with the file you just downloaded.

Spendaholic_Chick

Yeah, that's why I tried it from. Not sure how to diable the AV though?

santer_2

Which anti virus programme have you got?

Do you only use Internet Explorer?

Spendaholic_Chick

Just checked - don't think I have an av installed! YEs, only IE

santer_2

If you haven't uninstalled the existing version of flash player, you can do that

Open IE then click tools, internet options, advanced and click reset, then restart IE

Download Flash Player from here

http://filehippo.com/download_flashplayer_ie/

If it does not run, do any other downloaded files install?

You could try Palemoon as a browser, then install this version of flash player

http://filehippo.com/download_flashplayer_firefox/

Palemoon

http://palemoon.org/download-ng.shtml

You should consider getting an AV Programme