BT Equipment Hire - have you been renting your telephone for over 18 months?

Gnid

oic, thanks for your info Heinz! :j very good to have such knowledgable people around!

topherxp

Gnid wrote: »

Yes, so I think we can't have a competitor owning and servicing the network..

It is sort of like BT has allow people to use their car, but they are servicing the car etc...the costs aren't really transparent...we need a separate independent company servicing the car and all competitors paying for its use...

just a thought...not sure if it works or not..

The other factor you have to take into account is that if there was multiple companys owning and maintaining the network, it would lead to varying standards of maintainance and service received.

For example, going back to the railtrack example. A few years ago when the rail system was a listed company with shareholders in mind, it lead to a number of standards slipping which ultimately lead to some unfortunate train crashes. Obviously, nothing that drastic would hapen with the phone network, unless it affected the 999 service, but you can see why it is better to have one company in charge of the network.

longforgotten

Question........Say you use your own phone, there's a fault on the line and BT engineer finds out that the fault is due to your phone not working properly. Don't you have to pay for the engineer, or something like ,that coz the phone is not BT's?

I suppose you could plug in a different phone and see if the problem is still there before getting the engineer.

What do you do if you have problem ?

Heinz

longforgotten wrote: »

Question........Say you use your own phone, there's a fault on the line and BT engineer finds out that the fault is due to your phone not working properly. Don't you have to pay for the engineer, or something like ,that coz the phone is not BT's?

I suppose you could plug in a different phone and see if the problem is still there before getting the engineer.

What do you do if you have problem ?

If I was in that position and didn't have or couldn't borrow another corded phone, I'd go to Argos and buy a new phone for less than £3 and use that in the inner socket in the master socket and dial 17070 to check.

anniecave

I remember my parents a few years ago were renting a phone - I convinced them to buy one from argos - much cheaper. They spent around £20 on a BT phone, but have never had to replace it since!