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Amazon Marketplace - why did I bother?

Hezzawithkids
Hezzawithkids Posts: 3,018 Forumite
I need to buy 16 set texts for an OU English Lit course that I've signed up for. Thought I'd be thrifty by using Amazon Marketplace instead of my student discount at Waterstones.

Placed an order totalling £83 earlier this week from 11 different Amazon sellers, saving of £25 vs Waterstones. Selected all books in a "Used - Like New" condition.

Today the emails started to arrive.

One says along the lines of: I thought it was in an As New condition but now I've looked at it the first few pages have been marked with a highlighter pen.

Another says: I put your book in the post today but I forgot to put any stamps on the parcel. Let me know what the charge is and I'll send you a cheque.

Yet another says: I thought I had this book in stock but it turns out I haven't.

FAIL. Might as well have spent the extra 25 quid and got all the books guaranteed in one parcel and in brand new condition and with free delivery and with a lot less hassle.

What's the point of trying to be responsible and recycle, be thrifty, support small business etc when the people on the other end can't be arsed to get it right??

Never again. :mad:
£2 Savers Club 2016 #21 £14/£250
£2 Savers Club 2015 #8 £250£200 :j

Proud to be an OU graduate :j :j

Life is not about waiting for the storm to pass but learning to dance in the rain
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Comments

  • BaconandEggs
    BaconandEggs Posts: 578 Forumite
    Never experienced problems using the market place before.
    Definitely worth checking out seller ratings. We often use it to buy and sell the odd book. We have a 100% rating and package and post things well and on promptly. I'd say on the whole it's been worth the extra savings. Plus, like you say, it's also recycling.
  • Raksha
    Raksha Posts: 4,569 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker

    FAIL. Might as well have spent the extra 25 quid and got all the books guaranteed in one parcel and in brand new condition and with free delivery and with a lot less hassle.

    :

    Not necessarily - Waterstones use Yodel to deliver (or used to...)
    Please forgive me if my comments seem abrupt or my questions have obvious answers, I have a mental health condition which affects my ability to see things as others might.
  • tattycath
    tattycath Posts: 7,175 Forumite
    Part of the Furniture 1,000 Posts
    What books do you need?
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  • Hezzawithkids
    Hezzawithkids Posts: 3,018 Forumite
    tattycath wrote: »
    What books do you need?

    A load of 20th century texts, some famous authors like Daphne du Maurier, Chekov, Virginia Woolf etc but also some obscure poetry and drama stuff I've never heard of!
    £2 Savers Club 2016 #21 £14/£250
    £2 Savers Club 2015 #8 £250£200 :j

    Proud to be an OU graduate :j :j

    Life is not about waiting for the storm to pass but learning to dance in the rain
  • Hezzawithkids
    Hezzawithkids Posts: 3,018 Forumite
    Never experienced problems using the market place before.
    Definitely worth checking out seller ratings. We often use it to buy and sell the odd book. We have a 100% rating and package and post things well and on promptly. I'd say on the whole it's been worth the extra savings. Plus, like you say, it's also recycling.

    I've used them successfully in the past too but so far 3 out of 11 sellers is a miserable 27% fail rate. All the seller ratings were over 95%, but not after I've finished with them!
    £2 Savers Club 2016 #21 £14/£250
    £2 Savers Club 2015 #8 £250£200 :j

    Proud to be an OU graduate :j :j

    Life is not about waiting for the storm to pass but learning to dance in the rain
  • Crowqueen
    Crowqueen Posts: 5,726 Forumite
    edited 14 June 2012 at 7:46PM
    (((Hezza))).

    This is unusual - I've had hundreds of good purchases from Amazon over the last twelve years - but I suppose it must happen, just like I have never had any luck on eBay with electronics, but since eBay is full of people who find it profitable, I daresay other people have a successful time.

    I don't receive anything problematic, and only two items ever went missing (both in the last nine or ten months, funnily enough - in fact INR is happening more often over all sites I buy from in the last two years than in the previous ten of me buying online).

    I don't mind pen-marks in books; in fact I just as soon add my own (one textbook I bought from Blackwell's s/h was full of highlighter - but in all the right places so it wasn't a problem, and it was £17 as opposed to £35 so still a bargain). An eBay seller sent me a book with some ...interesting graffiti in it but it is in pencil and is unobtrusive and it will soon probably have coloured highlighter all over it - I just want the book though. Academic books are so expensive new that a £5 copy with a bit of graffiti is preferable to buying a £40 or even £100 pristine volume.

    But I can imagine it is really frustrating if these are otherwise not rare texts. Incidentally, did you buy from the Book Depository or from Zoverstocks or from personal sellers? I hate to say this, but the big megalisters have better condition stock sometimes, perhaps that's it.

    I'm listing stuff now on Amazon, I check everything thoroughly, I was going to list something but then I realised that when I was depressed a few years ago I doodled on it :(. When I list on eBay I take a lot of photos of any marks inside it. My books from uni have a couple of notes in them but not particular graffiti, meaning perhaps my notes might provide a bit of commentary and not get in the way of things - and if people want a pristine copy they then know to avoid my books. At least I have space to make sure people know there is scrawl in them.

    But anything with weird scrawlings in it is going out when I finally get round to turning out my room - which is looking a lot like a book warehouse at the moment, between the things I've got out to sell and the things I've bought during the spring!
    "Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4

    Am now Crowqueen, MRes (Law) - on to the PhD!
  • johnnyboyrebel
    johnnyboyrebel Posts: 1,350 Forumite
    From my experience, 'Used-like New' simply means an item that isn't new regardless of wear and tear or damage no matter how bad it may be. I think a lot of sellers think the only options available to list under are 'New' and 'Used - like New', they don't realise there are 2 or 3 others that decline depending on the condition.

    Even though I used to sell on Amazon I would personally never buy from a marketplace seller, it would always be Amazon. A-Z claims, 'thought it was in stock but it isn't' all add up to hassle you just don't need when you simply want an item.
  • kelfen
    kelfen Posts: 281 Forumite
    OP, are you doing A230?
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  • soolin
    soolin Posts: 74,468 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    From my experience, 'Used-like New' simply means an item that isn't new regardless of wear and tear or damage no matter how bad it may be. I think a lot of sellers think the only options available to list under are 'New' and 'Used - like New', they don't realise there are 2 or 3 others that decline depending on the condition.

    Even though I used to sell on Amazon I would personally never buy from a marketplace seller, it would always be Amazon. A-Z claims, 'thought it was in stock but it isn't' all add up to hassle you just don't need when you simply want an item.

    To me like new means as new but with some cosmetic damage. Both ebay and Amazon explain the conditions and are quite strict about it.

    I recently sold some DVDs , some on Amazon and some on Ebay for my son, all watched once but sold as 'very good' as they were not 'like new' as they had been watched.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Hezzawithkids
    Hezzawithkids Posts: 3,018 Forumite
    kelfen wrote: »
    OP, are you doing A230?

    No, E300, my first Level 3!
    £2 Savers Club 2016 #21 £14/£250
    £2 Savers Club 2015 #8 £250£200 :j

    Proud to be an OU graduate :j :j

    Life is not about waiting for the storm to pass but learning to dance in the rain
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