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is a credit card purchase covered after 2 years

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Hi, I brought a sofa on my credit car about 2 years ago but the zips are breaking and the stitching is coming apart in most places. Am I able to claim the cost of the sofa back from the credit card company?????

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  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    Not unless you can prove it's down to a manufacturing defect and isn't just wear and tear.
  • opinions4u
    opinions4u Posts: 19,411 Forumite
    Probably not.

    Have you complained to the retailer? If so, what did they say?
  • thenudeone
    thenudeone Posts: 4,462 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Depends on whether you think you could convince a court (ultimately) that the sofa wasn't "of merchantable quality" at the time it was sold.

    Things do wear out and can't expected to last forever, so this won't be easy to prove.

    I once complained about a carpet wearing out prematurely. The shop said they expected them to last 7 years and, after inspection, agreed to refund the remaining expected life of the carpet (about 2/7ths of the original cost). So ask the retailer, and you might be pleasantly surprised.
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  • dazza.mk
    dazza.mk Posts: 1,927 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Even in the event that you can prove it is due to a manufacturing defect, you are more likely to be able to claim a repair cost rather than full cost
  • oscar52
    oscar52 Posts: 2,272 Forumite
    As above, there can be many factors - could yes, could be no.

    Depends on how much it cost (in my opinion) if you paid say £500, two years could be deemed as being reasonable. if you paid £5000 then you could reasonably expect it to last longer than two years.
    No Longer works for MBNA as of August 2010 - redundancy money will be nice though.

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