How can I return an item with a receipt after 28days

Dolphin18

:T Hello can anybody please help. I went into JD Sports today to exchange an item that was a birthday present. It is still in a good condition but sadly past the 28 day return by a week. Have I lost my money or is there anything I can do ?

ThumbRemote

In short, there's nothing you can do.

A retailer accepting goods back is at their discretion, and they can impose whatever terms they wish.

vuvuzela

Dolphin18 wrote: »

:T Hello can anybody please help. I went into JD Sports today to exchange an item that was a birthday present. It is still in a good condition but sadly past the 28 day return by a week. Have I lost my money or is there anything I can do ?

You've not lost your money, the buyer has if you just bin it and don't use it. If it's really not suitable, what about ebaying it or swapping it with a friend for something ?

Judith_W

You can usually swap it for something for the same price if you don't have the receipt or it is after the return period - you just can't get cash back.

Flyboy152

ThumbRemote wrote: »

In short, there's nothing you can do.

A retailer accepting goods back is at their discretion, and they can impose whatever terms they wish.

That depends on what is in their terms and conditions. If they have a published returns policy of twenty-eight days, they have to abide by that.

neilmcl

Talking about returns periods I just bought a pair of trainers from Schuh and was amazed with their returns policy. You have a whole YEAR!! to return an pair of shoes, so long as they've not been worn outside.