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MSE News: Nationwide launches saving rate drop alerts

2

Comments

  • donkingkong
    donkingkong Posts: 123 Forumite
    If they (or any bank for that matter) gave a _ about you then they'd automatically give you the highest rate they have. Reality is, they don't give a _ about you.
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    oldvicar wrote: »
    Nationwide = On your side

    More like "thorn in my side"?

    Crappy interest rates from Nationwide all the way - - with the exception of the 4.25% cash ISA they offered a couple of months ago.

    Why should I have to register for an interest rate change alert? Why don't they send it to me automatically in the first instance?
  • irishjohn
    irishjohn Posts: 1,349 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    innovate wrote: »
    More like "thorn in my side"?

    Crappy interest rates from Nationwide all the way - - with the exception of the 4.25% cash ISA they offered a couple of months ago.

    Why should I have to register for an interest rate change alert? Why don't they send it to me automatically in the first instance?

    Hopefully you only have the cash ISA with them then, so easy enough to keep your eyes on it.
    John
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    Hi Chris

    We’ll only contact customers on average an additional three or four times per year outside of the SavingsWatch service. We’ll also only contact customers about things we believe are suitable to them.

    Thanks

    Anthony from the Nationwide media relations team.

    How about if you don't contact me at all unless I explicitly tell you I want you to contact me?

    If Nationwide believe they can figure out what "would be suitable" to me, perhaps they should think again. Some people - most people - can decide for themselves and don't need any banker to disturb their privacy with unwanted sales bumpf.
  • Sceptic001
    Sceptic001 Posts: 1,111 Forumite
    Call me an old Sceptic, but this strikes me as a cynical ploy by Nationwide.

    Target people who are known to be concerned about falling interest rates (but have previously opted out of marketing contacts) and flog them one of Nationwide's wonderful :mad: investment products.

    I think we all know whose side Nationwide is really on. :(
  • Reaper
    Reaper Posts: 7,355 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Savings Champion will do this for all your accounts, not just the Nationwide ones.
    http://www.savingschampion.com/
  • Dave2963_2
    Dave2963_2 Posts: 5 Forumite
    edited 13 June 2012 at 10:02PM
    oldvicar wrote: »
    Nationwide = On your side

    So i'm laying on my side but this still looks like a marketing ploy. If Nationwide have any good rates left (ISA) they tend to advertise then when you login anyway. I'll just keep changing annually to whoever offers the best rate when my current one ends. And i'll set a reminder on my laptop rather than have a call from NW trying to sell me just NW products.:beer:

    Wow try standing on your head it looks different now.

    Nationwide = On your head
  • oldvicar
    oldvicar Posts: 1,088 Forumite
    Sceptic001 wrote: »
    Call me an old Sceptic, but this strikes me as a cynical ploy by Nationwide.

    Target people who are known to be concerned about falling interest rates (but have previously opted out of marketing contacts) and flog them one of Nationwide's wonderful :mad: investment products.

    I think we all know whose side Nationwide is really on. :(

    Sceptic, I think you are actually an old Cynic.
    cynics doubt because they question motives (Cynic was first a school of philosophy expressing contempt for wealth and pleasure; the word cynic comes from Greek cyniko 'doglike'); sceptics doubt reports of what they hear or read

    As we all know, Nationwide is really on the side of all its [STRIKE]shareholders[/STRIKE] members.
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    oldvicar wrote: »
    As we all know, Nationwide is really on the side of all its [STRIKE]shareholders[/STRIKE] members.


    How?

    .......................................................
  • ubrain
    ubrain Posts: 11 Forumite
    I'm sick of Nationwide.
    I used to be a loyal supporter and vociferous with it. I used to be able to forgive them their 'slightly quirky' approach to customer service as they clearly stood out from the overtly commercial non-mutuals in the quality of their products - specifically the marked absence of snidey claw-backs hidden behind seemingly good deals.
    Loss of the free forex on their debit card was death nell for the qualities they used to stand for and since then I have been annoyed with them possibly about 1 in every 3 times that I deal with them.

    Most recently, I attempted to open a cash ISA on the 'great new rate', was told that it wasn't possible without a prior appointment with the relevant expert and was given just such an appointment about 10 days hence. I turned up for it to be told that the product was no longer available but I could have an ISA at 3%. I pointed out that, with constraints not hugely unlike those of an ISA, I could get 4% elsewhere - "ah but an ISA is tax free" she gloated.
    Erm... and after tax 4% is still better than 3% tax free.
    "Yes sir but you don't have to pay tax on an ISA":wall:

    Given that this person was the 'illusive specialist' for whose expert skills I had to wait so long, was I wrong to assume she might have the slightest bloody idea what she was talking about?
    Honestly, I understood percentages, interest rates and their inherent tax liabilities better at the age of 12 than half the employees of Nationwide do today!
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