Travelbag = Scumbags

rk0001

:mad: So has anyone else had a similar experience with Travelbag - I found them on Skyscanner and they quoted a low price for a flight.. however, they said that they would confirm the booking in the next 72 hours..

I thought that the price was amazing... almost too good to be true..

They contacted us today to say that the booking did not exist and that Air Transat had provided them with incorrect details...however, they then went on to offer us the same flight which cost £180 more!!

:T [text removed by MSE Forum Team] I have read similar comments on reviewcentre.com and know that I am not the only one who has experienced this... They have not taken any money out of my account yet however.. if they do ...:eek:

I have complained to Skyscanner and the Advertising Agency as this is not acceptable. Please let me know if you had any similar experiences with Travelbag or other scam travel agencies..!

Bob_the_Saver

rk0001 wrote: »

I thought that the price was amazing... almost too good to be true..

You were right then

photome

They havent taken any money and at the point you tried to book they said they would confirm in 72 hours, so whats your problem.

claire16c

How is it a scam exactly? You didnt book or pay for anything?

exel1966

SCAM !!! LOL

If that's a SCAM then you're a TROLL !

sarah69696pink

I went with travelbag last year and had no issues.
This year they could not even get close to prices I could get elsewhere so I booked elsewhere - no issue for me.

rk0001

I guess my point is that I would like to know what I am paying for before I hand over my credit card details to someone... now they have my details and I never brought anything off them. How is that Consumer Friendly?

scottishperson2

rk0001 wrote: »

I guess my point is that I would like to know what I am paying for before I hand over my credit card details to someone... now they have my details and I never brought anything off them. How is that Consumer Friendly?

You did know. You voluntarily gave you details to this company. If you wanted you could ask them to remove your details from their systems.

How it it customer friendly to slag off a company and call them scammers when they have done nothing wrong.

Archergirl

Had a fantastic Oz holiday from Travelbag, tailored to our needs by us and the shop, brilliant service, very helpful.

richardw

Looks like it may have been Air Transat fare software that was the problem, nothing to do with Travelbag.

rk0001

Thanks for your constructive advice - it was much appreciated!