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Acer laptop stopped working, any ideas??

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Lynsey
Lynsey Posts: 9,486 Forumite
I've been Money Tipped!
edited 12 June 2012 at 9:19AM in Techie Stuff
Screen went black when using and unable to switch off unless the battery is removed.
If trying to boot-up, the power button flashes and a few lights at the top of the keyboard, but can't be forced off.
Only a couple of years old, any ideas??

Many thanks in advance for any help.

Lynsey
**** Sealed Pot Challenge - Member #96 ****
No. 9 target £600 - :staradmin (x21)
No. 6 Total £740.00 - No. 7 £1000.00 - No. 8 £875.00 - No. 9 £700.00 (target met)

Comments

  • Dussed
    Dussed Posts: 129 Forumite
    I've had similar issues on a Dell Laptop before.
    Turns out the mobo completely commited, I'd get in contact with acer if I were you.
    - David
  • tonyh66
    tonyh66 Posts: 1,736 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    have you tried to plug it in to an external monitor to see if its a graphics problem (dead screen or something?)
  • Lynsey
    Lynsey Posts: 9,486 Forumite
    I've been Money Tipped!
    Thank you for the replies.

    The motherboard was suggested.
    What would the cost of a repair (if possible) be or a replacement motherboard??
    Was hoping for something like a fan??
    Don't want to waste too much on a repair and would rather put the money towards another new laptop.

    Lynsey
    **** Sealed Pot Challenge - Member #96 ****
    No. 9 target £600 - :staradmin (x21)
    No. 6 Total £740.00 - No. 7 £1000.00 - No. 8 £875.00 - No. 9 £700.00 (target met)
  • Simplistik
    Simplistik Posts: 67 Forumite
    It's a long shot, but you could try this to fully discharge the circuits,

    Unplug the AC adapter, and remove the battery,

    Press and hold down the Power button for at least 30 seconds,
    then release the button,

    replace the battery and see if powers up..

  • debitcardmayhem
    debitcardmayhem Posts: 12,745 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Have you tried with the monitor from your PC, or a TV (assuming you have a cable
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    Does it power off if you hold the power button down for 5-10 seconds?
    How do I add a signature?
  • Lynsey
    Lynsey Posts: 9,486 Forumite
    I've been Money Tipped!
    Thanks again.

    Haven't tried connecting to a monitor yet, will do at the weekand as Brother has loads of leads etc.

    I've tried the power button, holding it for 30 seconds plus, but no joy. If the battery is connected, it has to be removed to switch off. With no battery, simply just unplug.

    Lynsey
    **** Sealed Pot Challenge - Member #96 ****
    No. 9 target £600 - :staradmin (x21)
    No. 6 Total £740.00 - No. 7 £1000.00 - No. 8 £875.00 - No. 9 £700.00 (target met)
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