Lllyods/Tsb Internet Banking

diddldonna

We have a check due to be cleared soon and wish to transfer funds to different accounts in different banks. I went to check if i could do this on the internet banking and it says that i cant do this and need to contact them due to my phone numbers or something??? They are all correct and upto date, i am sure they dont want me to use any of the money in the account.

MoneySaverLog

Lloyds TSB use telephone authorisation with setting up new standing orders or faster payments where they call you on your phone number which you have set up in internet banking and you have to enter a code before the first faster payment is sent to anyone.

pqrdef

Your phone number has to be computer-readable, because the computer will phone you up. Computers are very stupid. Anything except a simple string of digits starting with a 0 will confuse it.

diddldonna

But my phone number is upto date?It keeps saying this:

To make this arrangement, we will need to call you to ask for your authorisation. We’re sorry but we don’t have a contact number for you at present.

Please call us on 0845 3 000 000 (calls may be recorded).

For further information on our security features, please read our FAQs.

Don’t forget to keep your telephone details up to date online:

Don't forget you can keep your telephone details up to date online

pqrdef

For some reason, the computer thinks it doesn't know what to dial.

If you try to refresh your number online, I expect there'll be a delay. Otherwise, anybody who broke into your online account could change your phone number and defeat the whole object.

If you have updated your number recently, that could be the reason it's not working.

These bright ideas are a pain when they don't work. You may have to phone them.

diddldonna

Thanks, phoned them and they said wait 7 days and see what happens then.

Anyone know if i can easily do several transfers at the bank? we got some money and i want to put in in my childrens accounts and move some to another of my accounts.