Error messages help please

-TangleFoot-

You need to unpack the files you've downloaded and install each utility in turn; they're zipped.

maimee_magic

Hi TangleFoot, I've got no idea what unpack involves! Clicked on your unpack link but it doesn't work. Can you please explain what to do in idiot guide.

-TangleFoot-

Try this one - the site appears to be offline at present.

maimee_magic

Opened one of the files and a message pops up asking me to purchase a WinRAR license or delete it from my computer as it's not free software. I'm totally at a loss now. It's like reading a foreign language so any help would be greatly appreciated. Sorry for being so untechy.

LincolnshireYokel

http://download.cnet.com/windows/file-compression/

Theres 40 pages of file decompression programs, must be one thats freeware that works on RAR's...............

How about Powerarchiver 2010 Free on page 4 ?

-TangleFoot-

LincolnshireYokel wrote: »

Theres 40 pages of file decompression programs, must be one thats freeware that works on RAR's...

Not necessary: these are ZIP files.

You up to typing a few commands? Sounds like somebody installed WinRAR without telling you.

maimee_magic

I managed to right click and opened them with compressed folder, then extracted and reinstalled but the hotkey utility error messages are still coming up on restart.
Think it was me who installed WinRAR when I was following some instructions on how to view the telly on my laptop whilst abroad. Definitely up for typing a few commands.

-TangleFoot-

maimee_magic wrote: »

Definitely up for typing a few commands.

Not much point if you've already succeeded in installing them.

Can you take a look in Device Manager? You might gain some insight into what's missing in there.

closed

What exactly did you disable/do - none of these programs are mentioned in the sticky or in the suggestions in your previous thread.

post a hijackthis log and compare it with the previous one

have you got any network drives mapped, in explorer? if so, disconnect them in explorer - assuming you don't want them to connect to another machine or nas.

-TangleFoot-

closed wrote: »

none of these programs are mentioned in the sticky

Could steps #2, #8, #10 and/or #12 have something to do with all this?