Barclaycard Help

Olza23

Afternoon all

I have been accepted for a Barclaycard, received my pin number but never received my card. I have waited 2 weeks for each card I have requested (I've requested/been issued four now). I'm getting fed up now, as I have not been able to speak to someone in the UK about this.

Just a note: I have an online log in I.D which displays my available credit, received my pin number and also a welcome E-mail.

My question is, is this common and does anybody know a UK number who can help me.

Thank you very much in advance.:money:

AMILLIONDOLLARS

have you double checked your address? to be set four and never received any seems very strange. I think you need to discuss with customer service.

AMD

Olza23

Yes every time I spoken to somebody they verified my address. I have also already successfully received my pin number.

Dr_Cuckoo3

Did Barclaycard use a courier to deliver the card ?

Do you have an entryphone /access problems ?

http://ask.barclaycard.co.uk/help/brochure/1_fraud/courier_questions

Olza23

No entryphone just a normal post box. As mentioned twice before, I have already received my pin number, through the post, via the letterbox.

If anyone can help me in regards to a UK Complaints number?

GillianY1

I have had a few DD issues with Barclaycard and always found the most effective way to get the issue resolved was by raising a complaint through the secure message area online. I have done this twice and have been called back within 24 hours by a senior staff member (no UK based though i am afraid) who resolved my problems very quickly.