Miss Selfridge + DSR

glitter123

melbell wrote: »

No its just funny, you try and exhert your "rights" but didn't follow the rules set in the DSRs

Clearly hilarious.

Ok for them not to follow the rules though.

Please be nice to all MoneySavers : There's no such thing as a stupid question and, even if you disagree, courtesy helps.
Please be sensitive : This may be a web forum, but you're still talking to other human beings.

Forwandert

There seems to be more and more of these posts of people returning items to stores they've bought online and pretty much all want the delivery cost back but failed to return under DSR just walked into a store and expected postage costs returned.

I wouldn't expect anyone in a store to have a full knowledge of DSR unless their job was only online sales and returns. Obviously the sales assistant instore work gets a little more complicated these days. Usually there are situations of people returning items with some hazy, half baked translation of SOGA now they also have to deal with the same from customers on DSR.

melbell

glitter123 wrote: »

Clearly hilarious.

Ok for them not to follow the rules though.

Please be nice to all MoneySavers : There's no such thing as a stupid question and, even if you disagree, courtesy helps.
Please be sensitive : This may be a web forum, but you're still talking to other human beings.

A sell outs rules doesn't make them law. Unless you take his rules to be law and the DSRS as whatever?

Seriously. you are in the wrong in your OP. but hey, deflect and all that

glitter123

I'm sure you'll be delighted to know, postage now refund.