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New composite door and it's raining in!
sophieschoice
Posts: 903 Forumite
Help please!
We had a brand new composite door installed two weeks ago at a cost of £800. There is no door furniture on it and rain is pouring in through what I believe is called the 'cassette' under where the central glass pane is.
Gutted doesn't begin to describe how I feel.
It's got a ten year guarantee but do I let them fix it or ask for a replacement?
We had a brand new composite door installed two weeks ago at a cost of £800. There is no door furniture on it and rain is pouring in through what I believe is called the 'cassette' under where the central glass pane is.
Gutted doesn't begin to describe how I feel.
It's got a ten year guarantee but do I let them fix it or ask for a replacement?
0
Comments
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Give them a chance to fix it, as it sounds like the seal around the "central glass pane" ? If it is a window unit seal causing the leak, it doesn't need a new door. Just get them back and see what they say.
Usually glazed doors have the glass fitted after hanging the door, so unless there is an actual fault with the door, replacing it isn't necessary0
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