We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

New composite door and it's raining in!

Help please!
We had a brand new composite door installed two weeks ago at a cost of £800. There is no door furniture on it and rain is pouring in through what I believe is called the 'cassette' under where the central glass pane is.
Gutted doesn't begin to describe how I feel.
It's got a ten year guarantee but do I let them fix it or ask for a replacement?

Comments

  • societys_child
    societys_child Posts: 7,110 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 9 June 2012 at 4:47PM
    Give them a chance to fix it, as it sounds like the seal around the "central glass pane" ? If it is a window unit seal causing the leak, it doesn't need a new door. Just get them back and see what they say.

    Usually glazed doors have the glass fitted after hanging the door, so unless there is an actual fault with the door, replacing it isn't necessary
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.4K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.