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Itunes error Message?!

MentalMinnie
MentalMinnie Posts: 814 Forumite
edited 8 June 2012 at 7:27PM in Techie Stuff
I've been trying to back up my phone to reboot it from scratch, but when i connect to itunes it freezes for ages, then i get the following error message:

iTunes was unable to load data class information from Sync Services. Reconnect or try agin later.

What on earth does this mean? The handset is driving me mad so i really need to get it backed up to reboot it, and it would seem that i can't. Please help!!

Edit: when i hit ok, it seems to start the sync process, but it gets stuck on step 2 of 7.

Comments

  • DevCoder
    DevCoder Posts: 3,362 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Is this on a MAC , if so

    In the Finder, choose Utilities from the Go menu.
    Open Terminal.
    In the Terminal window, type or paste the following command on a single line:
    /System/Library/Frameworks/SyncServices.framework/Versions/A/Resources/resetsync.pl full

    Press Return.
    When the operation is complete, quit Terminal.
  • MentalMinnie
    MentalMinnie Posts: 814 Forumite
    Sorry, no it's a PC.
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    How do I add a signature?
  • MentalMinnie
    MentalMinnie Posts: 814 Forumite
    So...currently working through those steps, however itunes has jammed for time being. The following caught my attention though:

    If this resolves the issue, and you know all of your contacts, calendars, bookmarks and notes are on your computer:

    How do i know if the above info is stored on my computer?! I know its in itunes cos i've backed it up. But it that the same as what ther abouve is asking me?!
  • MentalMinnie
    MentalMinnie Posts: 814 Forumite
    I hate iTunes so much :mad::(
This discussion has been closed.
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