Itunes error Message?!

MentalMinnie

I've been trying to back up my phone to reboot it from scratch, but when i connect to itunes it freezes for ages, then i get the following error message:

iTunes was unable to load data class information from Sync Services. Reconnect or try agin later.

What on earth does this mean? The handset is driving me mad so i really need to get it backed up to reboot it, and it would seem that i can't. Please help!!

Edit: when i hit ok, it seems to start the sync process, but it gets stuck on step 2 of 7.

DevCoder

Is this on a MAC , if so

In the Finder, choose Utilities from the Go menu.
Open Terminal.
In the Terminal window, type or paste the following command on a single line:
/System/Library/Frameworks/SyncServices.framework/Versions/A/Resources/resetsync.pl full

Press Return.
When the operation is complete, quit Terminal.

MentalMinnie

Sorry, no it's a PC.

Figment

This help?

MentalMinnie

So...currently working through those steps, however itunes has jammed for time being. The following caught my attention though:

If this resolves the issue, and you know all of your contacts, calendars, bookmarks and notes are on your computer:

How do i know if the above info is stored on my computer?! I know its in itunes cos i've backed it up. But it that the same as what ther abouve is asking me?!

MentalMinnie

I hate iTunes so much :mad::(