Victim of fraud

iolanthe07

What a nightmare for you, but how did fraudsters use your cards without knowing the pin numbers? The banks' usual get out clause is that you must have written down your pin number or given it to someone, so be prepared to fight them on this. If the fraudsters did online shopping with the cards, there will be a delivery address which should help track them down. Good luck.

k_moor25

never gave my pin or card details to anyone, think it must of been done all online. Am I entitled to compensation?

FireWyrm

k_moor25 wrote: »

never gave my pin or card details to anyone, think it must of been done all online. Am I entitled to compensation?

I'd thank your lucky stars you're getting money back. We are spoiled by a generous society. If you lived anywhere else, you'd have to shoulder the cost - its life. My guess is you got skimmed somewhere.

Dont ever let your card out of your sight for any reason. In restaurants, follow the server and observe their handling of the card at all times. It takes 2 seconds to skim a card and months to sort out the resulting mess.

k_moor25

Just had a weird phone call couldnt hear propley, sounded like a polish person said they were ringing me up regarding my computer and said how are you today and i just put the phone down, I feel bit scared

fermi

k_moor25 wrote: »

Just had a weird phone call couldnt hear propley, sounded like a polish person said they were ringing me up regarding my computer and said how are you today and i just put the phone down, I feel bit scared

Well known and widespread scam.

http://www.bbc.co.uk/news/uk-11754487

I get them trying it on every so often.

k_moor25

I have reported the Debit Card Fraud to my bank, do I tell the police?

redpete

k_moor25 wrote: »

I have reported the Debit Card Fraud to my bank, do I tell the police?

As the first reply said - the bank will investigate, if you talk to the police they will say that it up to the bank to investigate and up to the bank to report it to the police if there has been fraud.

What did the bank say they will do?

k_moor25

They said I would get my money back and the fraud team are invesagating it as we speak

merlot123

k_moor25 wrote: »

never gave my pin or card details to anyone, think it must of been done all online. Am I entitled to compensation?

Compensation for what?

I do think you are slightly over reacting, I have been a victim of fraud too, not nice I know, but the bank will sort it out for you and will reimburse you any lost monies.

This kind of fraud is happening constantly, the police will not be interested, the bank will probably not have time to investigate it as they have lots of fraud to deal with, the bank will refund you. Just make sure you sign the form they send you within the time allocated and post it recorded delivery:D or pop it into the branch.

k_moor25

im not over reacting just worried not had this happen to me before so i dont know what to do