theaa.com Cashback mirage?

Rogerb26

Three months ago I chose theaa.com because there was a page on their website offering £30 cashback. I copied the text of it but not photographically. Now there isn't a trace of cashback or page, the AA denies knowledge??:(
Anyone else?
rb

InsideInsurance

Are you sure it was an offer from the AA themselves and not an intermediary/ affiliate marketing company like Quidco?

Whatever insurers reputations, generally large organisations like the AA dont out and out lie about promotions having never existed etc so it sounds like either you have made a mistake or you took the details from an intermediary which the AA wouldnt know anything about as the offer is from the intermediary not the AA themselves.

What is the exact text you copied down?

Rogerb26

£30 Cashback Offer Terms and Conditions
1. Offer applies to purchases of AA Car Insurance policies and excludes specialist schemes such as AA Classic Car insurance.
2. The offer only applies to AA Car Insurance policies purchased on the basis of quotations obtained via theAA.com and applies to new policies only.
3. This offer does not operate to affect / extend the validity period of any quote obtained.
4. Your £30 cashback will be issued 90 days from the date the AA receive full payment (or payment of the deposit if you are paying by instalments) providing the policy has not been cancelled at the time of issue. If you pay for your AA Car Insurance policy by instalments your account must not be in default. Payment is required on the premium as quoted on theAA.com.
5. The cashback payment will be applied to the credit / debit card that was used to pay your deposit / full payment, provided the card is still valid. Where the card is no longer valid, or for payments made using any other method, customers will receive the cashback payment by a cheque made payable to the person named as the main policyholder. The cheque will be sent to the address noted as the registered / policyholder address.
6. Only one cashback amount will be paid in respect of each new AA Car Insurance policy.
7. The AA retains the right to reclaim any payment made under this offer if your policy is cancelled by the AA, the insurer, or you for any reason within the 12 months period of cover to which the AA Car Insurance relates.
8. This offer may be withdrawn or amended at any time by the AA.
9. This offer does not apply to existing AA Car Insurance policies or to AA Car Insurance policies on or due for renewal.

Quentin

Make a written complaint (about them denying the offer), and include the wording you have, and take it from their reply.

Rogerb26

Yes thanks I will.
interestingly after several weeks there was a message in my mail yesterday saying such an offer was withdrawn a couple of years ago. I wonder did I find an undeleted file in their vaults?:cool:
rb