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Advice please re sponsored ad on Google
EdinPheonix
Posts: 39 Forumite
I recently bought a pair of shoes after seeing a Sponsored Ad on Googel, the ad said 'Free Loake shoe tree with purchase of Loake shoes'.
I bought the shoe and when i received them there was no shoe tree (worth about £30) when i emailed the shop about the they said, sorry for telling us about the sponsored ad on Googel, it's wrong and we are not offering a free shoe tree anymore.
The free offer was the main reason that i bought the shoes from this particular retailer, i have contacted Trading Standards but they passed me on to CAB but i havent managed to speak to anyone there yet, i also contact the Advertising Standards Agency but since the reatiler has removed the Ad they are not interested.
Can anyone tell me if i have any rights here?
Thank you
John
I bought the shoe and when i received them there was no shoe tree (worth about £30) when i emailed the shop about the they said, sorry for telling us about the sponsored ad on Googel, it's wrong and we are not offering a free shoe tree anymore.
The free offer was the main reason that i bought the shoes from this particular retailer, i have contacted Trading Standards but they passed me on to CAB but i havent managed to speak to anyone there yet, i also contact the Advertising Standards Agency but since the reatiler has removed the Ad they are not interested.
Can anyone tell me if i have any rights here?
Thank you
John
Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
0
Comments
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I suggest you return the shoes under DSR and give non-provision of advertised incentive (shoe tree) as the reason for your return.Don't put it DOWN; put it AWAY"I would like more sisters, that the taking out of one, might not leave such stillness" Emily Dickinson
Janice 1964-2016
Thank you Honey Bear0
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