PPI? Scottish Provident

LGR

I'm confused!
I had an insurance policy for two years, which was for a mortgage. It included income protection. Is this PPI? I know I was paying a lot of money for it over the two years (£73 per month). I didn't need this extra insurance as I would get 12 months pay with my job in the case of illness anyway.
After the two years, I asked for this to be removed as I had realised by then that I didn't need this, and my payments were reduced to £25 per month. I have just rung Scottish Provident and they say that they don't sell income protection, and PPI was only sold with loans and credit cards. so I have no claim, yet on my paperwork, it is called Income Protection. I was sold this policy through a financial adviser, who is now no longer works for the company who sold the policy. Confused!

dunstonh

I had an insurance policy for two years, which was for a mortgage. It included income protection. Is this PPI?

Unlikely as Scot Prov are a life assurance company and not a general insurance company. More likely it is PHI rather than PPI.

I didn't need this extra insurance as I would get 12 months pay with my job in the case of illness anyway.

If it is PHI then that wouldnt be an issue as PHI pays out to the end of the term (typically around retirement ages or end of mortgage and kicks in after the employer stops paying full pay. So if you were on 6 months full, 6 months half pay then you would expect a PHI to either be staggered to pay a bit more after 6 months and the full amount after 12 months. Or just the full amount after 12)

I have just rung Scottish Provident and they say that they don't sell income protection, and PPI was only sold with loans and credit cards.

Which seems correct.

yet on my paperwork, it is called Income Protection.

PPI is not income protection. It is payment protection. You had income protection. Something different.

I was sold this policy through a financial adviser, who is now no longer works for the company who sold the policy.

Should be an easy rejection on any complaint made. You only had 12 months pay. Whereas income protection will pay you until the end age (typically around retirement). So, you did have a financial need for it and the adviser is correct to recommend it. You havent identified any wrong doing and nothing to suggest any mis-sale.