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Fitness First CVA - Can I cancel?

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Comments

  • steviep43
    steviep43 Posts: 31 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I'm a member of Bristol Harbourside, a club being sold. I currently pay £38 but notice they are advertising outside a new fee of £32.95 with no contract. Is this happening with other clubs? If so can I ask to get my membership reduced to this price, or should I wait until they are sold and see what happens e.g. a budget chain buys them, or worse a more expensive one?

    Ta

    Steve
  • Caterina
    Caterina Posts: 5,919 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    Just two days ago I was in FF Lewisham with the 7day free membership form O2 Moments. When I asked about longer term membership I was told that they are no longer issuing any and that if I want I can pay £30 per month, one month at a time, no commitment, until they know what happens.

    I asked when will the gym be taken over and the manager said about December.
    Finally I'm an OAP and can travel free (in London at least!).
  • Fitness_First_company_representative
    Fitness_First_company_representative Posts: 8 Organisation Representative
    Hi. We would like to help! Please email the team at membershipexecutive@fitnessfirst.com with your details and we will look into this for you. Thank you.
    Official Company Representative
    I am the official company representative of Fitness First. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    steviep43 wrote: »
    I'm a member of Bristol Harbourside, a club being sold. I currently pay £38 but notice they are advertising outside a new fee of £32.95 with no contract. Is this happening with other clubs? If so can I ask to get my membership reduced to this price, or should I wait until they are sold and see what happens e.g. a budget chain buys them, or worse a more expensive one?

    Ta

    Steve

    No, prices change. That's the way of life
  • steviep43
    steviep43 Posts: 31 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Amazing - emailled [EMAIL="membershipexecutive@fitnessfirst.com"]membershipexecutive@fitnessfirst.com[/EMAIL] and within 30 mins had a response saying my membership has been reduced effective 1st August. Fab, thanks very much!
  • Fitness_First_company_representative
    Fitness_First_company_representative Posts: 8 Organisation Representative
    Hi there, can we help? Please email your query to cvaquestions@fitnessfirst.com and one of the team will be happy to help. Thanks
    Official Company Representative
    I am the official company representative of Fitness First. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Hello Fitness First company representative.

    You appear to be responding to a query asking a general question.

    Would it be possible for you to answer that question in the thread?

    I did ask that on 6 June, but you appear to have overlooked that... see post #5.

    I am sure you understand that a great benefit of this type of forum is that we can all make use of answers provided to other's problems.
    If the discussion 'disappears' into email conversations, then that benefit disappears too.
  • Fitness_First_company_representative
    Fitness_First_company_representative Posts: 8 Organisation Representative
    Hi Wealdroam.
    There would be cases when a cancellation would be possible. However this depends on circumstances . Please email cvaquestions@fitnessfirst.com with your personal details where the team will be able to look into this for you. Thank you.
    Official Company Representative
    I am the official company representative of Fitness First. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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