Can anyone identify the problem? Steam shower going hot and cold?

NannyV

Hi, we have a steam shower we are trying to sell, but think there is something wrong that we need to fix first. It is this shower: http://www.shower-cubicle.co.uk/bermuda-quad-steam-shower-cubicle-900x900.html

which my partner thinks heats it own water, but sometimes the shower can be boiling hot, and other times luke warm and you can't get the temperature to increase.

The shower was here when we moved in, and the number for it isnt any good as they say they only supplied, can't help with any problems. I will try and call some suppliers to see if they know of a helpline for it, but has anyone got any ideas what the problem could be?

keystone

Its obviously a faulty something in the thermostatic or heating arrangements. Surprised that your partner only "thinks" it heats its own water when the link you posted clearly says it does. Did you ask the non working uncooperative number who they use/recommend to install/maintain these things. Someone like that is who you need.

Cheers

mikey72

It needs a hot and cold feed, and only heats the water to make the steam. It sounds more like the thermostat as a first guess, but could be the controller.

NannyV

Ive got some numbers to call today, the shower was here when we moved in which is why we don't know much about it, we have an installation manual but doesn't tell you what to do about any problems.

You can control the temperature wither by a manual tap or on the control panel but they both seem to work randomly one minute and not the next - I thought origionally maybe it was a fault in our tank etc. as our water in the bath can be hot one morning and not the next, but if the shower controls its own temperature then it wouldn't be this would it?


Will report back if we find the issue

Thanks

NannyV

mikey72 wrote: »

It needs a hot and cold feed, and only heats the water to make the steam. It sounds more like the thermostat as a first guess, but could be the controller.

So are you saying it only heats the steam? We don't use that part, so maybe it is our temperature problem from the hot water tank ........

mikey72

It uses hot water as well as cold. If the bath is doing the same, it would suggest your hot water needs looking at first.

keystone

Ahh yet another thread where pertinent data is left out. Please describe the DHW system in your place in some detail and also provide information as to the problems you are experiencing. The shower problem is starting to sound like a red herring.

Cheers

NannyV

ha ha, I don't really know anything about showers/heating/hot water, only piecing together what I have heard my OH say lol.

Basically the bath does the same thing, 730am one morning you can get a full hot bath, 730am the next morning its luke warm and yet nothing different has happened. My OH led me to believe they were different problems because he said/thought the shower should heat its own water so even if the water going in was cold or boiling, the shower should adjust the temperature itself, so therefore the two were un-related problems.
Anyway we have been recommended to try a new belt or something for the tank to see if that solves the bath water issue, and therefore the shower issue too. If it solves just the bath water issue then the shower is something different. If it solves neither then we are back to square one!

Like I say, we never bought the shower and the technical helpline number on the manual no longer works so we are left to looking online for an in sight to the shower and possible problems.

keystone

ha ha, I don't really know anything about showers/heating/hot water, only piecing together what I have heard my OH say lol.

Please then get your OH to draw us a word picture of the system, its configuration and a specific description of the problem with the hot water. Leave the shower well out of the discussion for the moment. Its difficult for us to help you if you don't help us - if you see what I mean.:)

Basically the bath does the same thing, 730am one morning you can get a full hot bath, 730am the next morning its luke warm and yet nothing different has happened.

So that implies something is wrong with the system controls. Its either an intermittent failure of programmer, motorised valve or tankstat or a combination of two or more OR its an operational issue with controls being changed or its just not set up properly or usage on a day on day basis preventing the tank getting fully hot again. As one example if you draw off all the hot water at 10.30 in the evening after the system has closed down for the day but the system is only set to fire up at 07.30 the following morning there is no way you will have water for a bath / shower at that time. If the water wasn't drawn off the previous evening then you would.

My OH led me to believe they were different problems because he said/thought the shower should heat its own water so even if the water going in was cold or boiling, the shower should adjust the temperature itself, so therefore the two were un-related problems.

I'm starting to think is the same problem manifesting itself in two separate locations. The thermostatic valve on the shower can't adjust its temperature if the hot water is exhausted.

Anyway we have been recommended to try a new belt or something for the tank to see if that solves the bath water issue, and therefore the shower issue too.

Belt = stat?

If it solves just the bath water issue then the shower is something different. If it solves neither then we are back to square one!

Check your system setup too.

Like I say, we never bought the shower and the technical helpline number on the manual no longer works so we are left to looking online for an in sight to the shower and possible problems.

I think you are wasting your time until you get the HW supply issue addressed.

Cheers