Sky wireless broadband help

julliff

Can anyone please help me?

I have connected up my Sky broadband, and I am using a Cable and Wireles adapter. My Wireless connection reports that there is a good strenth of signal. However, I haven't got any connctivity.

When I click the repie connection, I get the message that the NEtwork addresses cannot be assigned by DHCP )which is enabled).

I've chacked the Internet iprions setting, and they are configured to dynamically assign IP addresses. I even tried ipconfig\renew, but that didn't work.

HAs anyone got any suggestins of what I could try?

Many thanks

albertross_2

have you put your wpa-psk/tkip key in properly?

julliff

Thanks for replying
Yes,


The computer shows that the signal is there. I can also update my firewall. It just wont let me connect to the internet through IE

intellitechitsolutions

Juliff,
If you go into your IE, click on "Tools", then select "Internet Options", "Connections" tab - there shouldn't be anything selected under the "dial-up and virtual private connections" .. and "Don't dial a connection" should be selected ...
Click on "Lan Settings", and make sure only "Automatically Detect Settings" - the first option under LAN settings is selected ...

Close IE, and open it up again and try browsing to a webpage .. google is a good start

If you still can't get access, let me know ...

Good luck

Regards,
Faiz

m00nie

try switching off your firewall and see if you can acces the internet.

albertross_2

type start, run, cmd

ipconfig

if the ip address starts with 192.168.0.x then you are connected to the router, and it is probably an IE/tcpip/firewall issue as above.

If it says 169.x.x.x then you are not really connected to the router. try start run cmd

ipconfig /release
ipconfig /renew
ipconfig

if you still have a 169 address, and it still says connected in wireless, then it is probably a encryption key/type incorrect issue.

goto 192.168.0.1 to correct it with a wired connection,

julliff

Thanks to all for the suggestions.

I have tried aeach of them:

Turning off firewall did not makeany difference.

Checked internet option connection settings, and they are all set as per intellitechitsolutions recommendations.

Ran ipconfig /release

IP address & subnet mask reported 0.0.0.0

Ran ipconfig /renew

REturned following:

"An error occcured while renewing interface Wireless Network Connection: unable to contact your DHCP server. Request has timed out".

albertross_2

Still sounds like an encryption type/key problem. It may be saying "connected", but that doesn't mean authenticated.

If Sky installed it, the wpa key should be on a little credit card sized thing they gave you.

http://forums.moneysavingexpert.com/showpost.html?p=2471408&postcount=37

http://forums.moneysavingexpert.com/showpost.html?p=2471410&postcount=38

julliff

Hello

I turned off the firewall, and THEN did the ipconfig /renew, andhey presto, I have an internet connection.

Anyway, now I need to figure out how to configure Panda to allow myDHCP to assign network addresses.

would it be easiest to uninstall Panda, and then reinstall with the wireless adapter already in place?

Thanks you all for your patient help.