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Think Jessops have sold me a used camera as new

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Comments

  • Norman_Castle
    Norman_Castle Posts: 11,871 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Check the operating instructions. Mine states the camera is shipped with an uncharged battery. I would return it, someone else has!. If you can match the camera and price elsewhere I would do that. Why give the shop your custom after selling you a returned camera as new and failing to admit to it.
  • Lifeforms
    Lifeforms Posts: 1,486 Forumite
    Mine came with a partially charged battery (bought from argos) But the first they tried to give me was an obvious open/returned item. I asked for an unopened, manufacturer sealed one, and that's what I got second time.

    Some batteries have charge on them from testing, but we're talking small charge, where you need to charge it once you get it for full use.

    A display model is not new, despite having been not "sold" per say. Generally they've been handled many times, used, often abused by jamming it back down (especially on the little compact stands, rather than the expensive boxes that you have to ask to view) and may also show general signs of wear and tear, chips, wear marks, scratches on screen.
    Fine if you get a bargain knowing its an exdisplay, but not if you want to buy a new camera.

    Go in and check it out the "new" one, if you're happy it looks pretty unused, then if you feel ok, accept it. otherwise get a refund and go elsewhere for it.
  • Mr_Toad
    Mr_Toad Posts: 2,462 Forumite
    C1emen7s wrote: »
    I swear the batteries are usually empty.

    Not these days. It was one of the biggest complaint buyers had that once they'd bought their new toy they had to wait hours for the battery to charge before they could play with whatever it was.

    These days most batteries come charged.

    That said it does sound like you got a demo model.
    One by one the penguins are slowly stealing my sanity.
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Just go in and ask for a refund or if you want a replacement ask for 1 that is sealed with the tape.
  • C1emen7s
    C1emen7s Posts: 14 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    Went for the replacement, their warehouse don't have any in stock. Checked it all out, no marks, no wear, exif data showed it had taken less than 10 photos.Everything in the box was completely sealed and it was clear all that had been opened was the battery and the camera itself. Plus, best of all the first camera had SEVERE lens creep, so was probably faulty anyway. This new one doesn't. Overall, quite pleased. Will test it out a bit to make sure everything is ok but from what I could see, it's practically new
  • C1emen7s
    C1emen7s Posts: 14 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    Plus getting a refund would be problematic because it was bought on credit card. Given that's nearly at its limit and I'd probably have to wait ages for
    The refund to be applied, I'd have to wait even longer to
    Buy a new one
  • paddyrg
    paddyrg Posts: 13,543 Forumite
    In fairness on the battery front, lithium ion batteries should be sold part-charged - deep discharge or overcharge are hard on LiIon, the best way to store them is part-charged.

    But the 100 pics is still out of order.
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