Tesco's biscuits cracking tooth.

EmilyH21

I recently purchased some Tesco own brand chocolate digestives, and after biting into one today, I heard a loud crack, and several bits of my tooth have broken off.
After spitting out bits of tooth I cannot seem to find what would have caused this, other than an object that is small and hard and white, not quite matching the same colour of my teeth.

I'm not really sure what to do about this, no one expects a fairly soft biscuit to crack large bits of teeth off. Is it worth making a complaint to Tesco? I still have the packet and the partially bitten into biscuit.

The only major issue (and upsetting part for me) is that I have a genetic condition, which basically meant I was born without half of my adult teeth, and the bit that has cracked off is off one of my porcelain bridges that I have recently have fitted (these are the final product of having over 8 years of treatment and operations). So after only having them for 3 weeks, it's not the greatest thing that could happen. And to have them fixed I have to travel on the train (usually around £40 a time for tickets) to the hospital.

Would it be possible to claim back money for the expense of going to have them fixed?

Thanks in advance for any advice.

quintwins

I once pulled a brand new filling out on a bakewell tart, and there was nothing in it, i would be suprised in tesco give you anything as they could easily say the white bit is part of your dentistry work and you have no way of proving otherwise, you could contact them anyway in hopes of a good will gesture.

Hope your not in too much pain, toothache is one of the worst pains as i find painkillers don't really work.

geordie_joe

EmilyH21 wrote: »

Would it be possible to claim back money for the expense of going to have them fixed?

I doubt it, it sounds like sub-standard dental work to me.

Lugh_Chronain

Yes, it could also be that your tooth was already cracked or split with decay. I had an x-ray done on my teeth not so long ago, the dentist found a hairline crack in one of my molars.

JayJay14

I once had a tooth fall apart eating a sausage roll, I agree with the others that it was probably a crack waiting for just the right moment.
The parts of your tooth you don't norally see can be quite different colours so the bit you found is most likely a piece of your tooth or tartar or something like that.

Toothsmith

EmilyH21 wrote: »

I recently purchased some Tesco own brand chocolate digestives, and after biting into one today, I heard a loud crack, and several bits of my tooth have broken off.
After spitting out bits of tooth I cannot seem to find what would have caused this, other than an object that is small and hard and white, not quite matching the same colour of my teeth.

I'm not really sure what to do about this, no one expects a fairly soft biscuit to crack large bits of teeth off. Is it worth making a complaint to Tesco? I still have the packet and the partially bitten into biscuit.

The only major issue (and upsetting part for me) is that I have a genetic condition, which basically meant I was born without half of my adult teeth, and the bit that has cracked off is off one of my porcelain bridges that I have recently have fitted (these are the final product of having over 8 years of treatment and operations). So after only having them for 3 weeks, it's not the greatest thing that could happen. And to have them fixed I have to travel on the train (usually around £40 a time for tickets) to the hospital.

Would it be possible to claim back money for the expense of going to have them fixed?

Thanks in advance for any advice.

This sounds to me like there was some sort of casting fault within the porcelain of the bridge.

It's a bit hard to pick out the proper facts from what you have written, (Understandably, you aren't used to describing things in proper dental terminology) And obviously - I can't see you.

But - I think you're saying that it's part of the porcelain of your new bridge that's broken - not actual 'tooth'. The white bit that you've found sounds to me like it might be a bit of the broken porcelain - it does look a slightly different colour when it comes adrift from the main structure.

All it takes is a little stress fracture within the porcelain when it's fired and the bridge is doomed to fail in the early days. Usually, the procelain will have fallen off and it be noticed as soon as the kiln door is opened, but sometimes it's not obvious at all and it's only once it's been in the mouth a few days that failure occurs.

Another possibility is if the bridge was very slightly high on the bite after fitting. This too is not uncommon, and should be checked for by the dentist. Having said that though, all of us can miss a tiny high spot once in a while. Usually, it's not a big problem, and the patinet just returns after a few days saying "It feels funny". It can be simply adjusted. Again though, in rare cases, it can lead to porcelain frature.

So - in summary, I don't think the biscuit is to blame. I think it's a rare but undetectable fault within the bridge itself, and I think you need to pop back to the dentist you saw (inconveinient and expensive travel I know - but them's the breaks) who should arrange to replace it.

Ectophile

I cracked a tooth on an Opal Fruit once (that was a good few years ago before they were called Starbursts). I can't imagine that the sweet caused it - the tooth must have been damaged already.

Don't assume that what you happened to be eating at the time was automatically the cause of the problem.