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Item bought twice by mistake.

Hi,
I recently purchased an ebook ( spanish tapas) from ebay . I have no idea how but somehow the ebook was purchased twice ( 2 different item numbers)
I have paid for one item and recieved the ebook but according to my ebay another item needs to be paid for .
Ive explained to the seller who is a really nice person and we are not sure how to ressolve this with ebay, we both agree a mistake has been made. The seller is going to contact ebay and I would like to do the same but I`ve looked all over ebay and not sure how to cancel the second purchase. I dont think the seller knows what to do so advise is appreciated .
Thanks
Mark
On the internet you can be anything you want.It`s strange so many people choose to be rude and stupid.

Comments

  • You can mutually agree not to go through with the sale.
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  • bestyman
    bestyman Posts: 1,122 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Thanks,
    Looked for this on ebay but couldn`t find it ,
    Where is it please?
    Thanks
    Mark
    On the internet you can be anything you want.It`s strange so many people choose to be rude and stupid.
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    Its' something the seller needs to do - open an unpaid dispute, and say that you have agreed not to proceed.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • TKPeters
    TKPeters Posts: 1,877 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Uniform Washer
    The Seller needs to start a UPI Dispute stating you've purchased in error

    http://rebulk.ebay.co.uk/ws/eBayISAPI.dll?CreateDispute
  • In ebay page , click on Help at top right hand of page, you can then type in some search words such as Cancel Bid etc and click on the links
  • TKPeters
    TKPeters Posts: 1,877 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Uniform Washer
    The bid cannot be cancelled as it was a 'Buy It Now' & has already been purchased.

    Post #5 is the only option without having to pay for it
This discussion has been closed.
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