We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
The MSE Forum Team would like to wish you all a very Happy New Year. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!
Can Xing push me to pay for a product that I did not ask for and don't want?
Germanyse
Posts: 1 Newbie
Hi
A while ago I signed up for a 3 month premium membership on Xing (the German version of LinkedIn).
When I ticked the little box confirming that I read and agreed to the Terms & Conditions, I agreed that the membership would be automatically renewed after 3 months and that I would have to inform them 14 days prior to the expiry date if I wasn't interested to renew the membership.
However, I haven't read the T&C (as many of us) because I thought that the membership would automatically end after a period of 3 months. When I discovered that Xing had deducted money from my Paypal account I immediately disputed this with Paypal and Xing.
In my opinion, Xing changed the nature of the product which I thought I purchased by adding an automatic renewal to the T&C:
I thought that I purchased a '3 months membership' which implies that the membership would automatically cease after the 3 months period.
However, by adding an automatic renewal I believe that I have been sold a 'subscription', which I did not wanted and asked for.
I have accused them that by labelling the 'subscription' a '3 months membership' that they deliberately mislead me into buying a product that I did not want and did not asked for.
Paypal refunded me the money, but Xing insists me on paying and I might end up in court with them.
What is my legal position??
Any advice will be appreciated.
A while ago I signed up for a 3 month premium membership on Xing (the German version of LinkedIn).
When I ticked the little box confirming that I read and agreed to the Terms & Conditions, I agreed that the membership would be automatically renewed after 3 months and that I would have to inform them 14 days prior to the expiry date if I wasn't interested to renew the membership.
However, I haven't read the T&C (as many of us) because I thought that the membership would automatically end after a period of 3 months. When I discovered that Xing had deducted money from my Paypal account I immediately disputed this with Paypal and Xing.
In my opinion, Xing changed the nature of the product which I thought I purchased by adding an automatic renewal to the T&C:
I thought that I purchased a '3 months membership' which implies that the membership would automatically cease after the 3 months period.
However, by adding an automatic renewal I believe that I have been sold a 'subscription', which I did not wanted and asked for.
I have accused them that by labelling the 'subscription' a '3 months membership' that they deliberately mislead me into buying a product that I did not want and did not asked for.
Paypal refunded me the money, but Xing insists me on paying and I might end up in court with them.
What is my legal position??
Any advice will be appreciated.
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353K Banking & Borrowing
- 253.9K Reduce Debt & Boost Income
- 454.8K Spending & Discounts
- 246.1K Work, Benefits & Business
- 602.2K Mortgages, Homes & Bills
- 177.8K Life & Family
- 260K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards