Nationwide Problems

ukwiddy

I'm trying to sign up for a Flex account with Nationwide, I applied initially online and got accepted and was sent a form to sign.

It was signed and sent back and now I am stuck in a loop - Every week I get set a letter saying they have not received the form and I sign another and send it back and so it continues.

I've phoned them and they don't know what the problem is - They say they have received the form, but that another form has been sent out to sign (and they dont know why!)

Anyone else had this strange problem with them and how was it resolved?

innovate

Go into a Branch and try to sort it all face to face?

Obviously not a very satisfactory approach in the Internet age, but you might get your account opened that way.

xylophone

They say they have received the form,

And they can't process it because...?

ukwiddy

xylophone wrote: »

And they can't process it because...?

I don't know, they just say sorry another form has been sent out to be signed.

I can go into the branch, but its a hassle as I would have to take time off work, but I don't want an account with them so much that I lose a days wage!

patman99

If you don't want an account with them, why try to open one?.

Nationwide do open all day on a Saturday, so unless you work 6 days a week and 8 hours a day, then you won't lose a days wage.