eBay Issue [resolved - refunded for SNAD item]

mizelle

I claimed through paypal and escalated it about an hour later. They've not asked for tracking info but have contacted the seller who has responded. I'm assuming the seller has told paypal they have the item back, so the tracking info won't be needed, as there is no dispute over the whereabouts of the item.

Paypal says the following:

Status
A claims specialist is reviewing your case.

theonlywayisup

mizelle wrote: »

I claimed through paypal and escalated it about an hour later. They've not asked for tracking info but have contacted the seller who has responded. I'm assuming the seller has told paypal they have the item back, so the tracking info won't be needed, as there is no dispute over the whereabouts of the item.

Paypal says the following:

Status
A claims specialist is reviewing your case.

They should ask for your tracking, so hang on to it.

Hopefully they won't take too long to resolve. Good luck.

mizelle

Cheers. I'll be holding on to my tracking receipt til the money is back in my bank.

mizelle

Called paypal this morning and gave them my tracking number. They processed my refund and closed the case immediately.

Thanks everyone for all the advice.